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Patient Accounting Application Support Analyst

Patient Accounting Application Support Analyst

Job Description

Healthcare Management Systems, Inc. is a Nashville-based healthcare company that provides an information technology system that integrates clinical and financial applications on a single IBM platform to over 650 community hospitals nationwide.

Along with being an employer or choice, HMS, Inc. is dedicated to providing a dynamic work environment and offers a comprehensive employee benefits package:

*Choice of two tradition PPO plans and a HDHP HSA plan, Dental & Vision
*STD and LTD, Life and Supplemental Life Insurance
*Flexible Spending Account
*401(k) and Employee Stock Ownership Plan
*Continued education
*Generous Paid Time Off policy
*Personal Computer Assistance Program
*On the job continuous training
*AmSouth At Work Banking Program
*Paid covered parking in a secured building
*Business casual dress
*Company sponsored events

Visit our About Us section of our website,, to view a complete list of career opportunities.

Responsible for supervising a team of Patient Accounting Analysts that are providing professional phone support to HMS clients for Patient Accounting modules

Primary Duties and Responsibilities (Other Duties May Be Assigned):

  • Expected to develop a thorough working knowledge of each patient accounting application as well the IBM AS400 operating system
  • Will be required to learn how to use various IBM utilities (i.e. Query) as well as develop some knowledge of our programming languages
  • Some interaction with Quality Assurance for testing  program changes, new releases, or user documentation
  • Research & resolve client open issues
  • Any other duties as deemed necessary to provide quality service to the HMS client base.

Job Requirements

  • Associates in Computer Science.  BS or BBA preferred.

  • Previous software help desk or hospital experience preferred.
  • Problem solving abilities.
  • Excellent communication skills and analytical ability required.   
  •  AS/400 hospital experience preferred.
  • Good interpersonal skills that include the ability to effectively communicate in both writing and verbally.
  • Excellent written, proofreading, and verbal communication skills.
  • Must be detail oriented, organized, and have the ability to multi-task.
  • Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives.
  • Must be flexible with a “can do" attitude and have the ability to remain professional under high pressure situations.
  • Ability to retain and protect confidential material.
  • Strong computer skills in Microsoft Office applications (i.e., Word, Excel, PowerPoint, etc.)
  • Negative pre-employment drug tests.
  • Criminal and MVR backgrounds meet our company hiring criteria.

Job Snapshot

Employment Type Full-Time
Job Type Accounting, Health Care
Education 4 Year Degree
Experience 2 to 5 years
Manages Others No
Industry Accounting - Finance, Healthcare - Health Services, Computer Software
Required Travel Not Specified
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Patient Accounting Application Support Analyst

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