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Customer Service Representative

Customer Service Representative

Job Description

A small equipment and appraisal company on the South side of Chicago is looking for a Customer Service Representative to join their team! The Customer Service Representative will be the liaison between customers and sales representatives. The Customer Service Representative reports to the VP of Finance and Operations. 

Responsibilities of the Customer Service Representative:

  • Provide exceptional customer service by building great working relationships with customers
  • Organize and maintain documentation of order fulfillment and commissions
  • timely scheduling and dispatching of delivery trucks to meet demand
  • Manage the daily Sales life cycle
  • Other projects and administrative work as needed

Job Requirements

Requirements of the Customer Service Representative:

  • Associate’s Degree required – BA/BS preferred
  • 2-3 years of Customer Service experiences
  • Prior international or export shipping experience required
  • Excellent verbal and written communication skills
  • Must be a team player in a fast paced deadline driven environment
  • Working knowledge of Microsoft Office, especially Outlook and Excel

Job Snapshot

Base Pay $35,000.00 - $50,000.00 /Year
Employment Type Full-Time
Job Type Admin - Clerical
Education 4 Year Degree
Experience 2 to 3 years
Manages Others No
Industry Manufacturing, Building Materials
Required Travel Not Specified
Job ID 0677-8
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Customer Service Representative

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