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Application (Technical) Support Engineer ...001

Application (Technical) Support Engineer ...001

Job Description

Ref ID: 03220-122916

Classification: Help Desk/Tech Support I

Compensation: $50,000.00 to $70,000.00 per year

Robert Half is searching for a Technical Support Engineer. This position will provide direct support to external client for a very successful enterprise application. This role will require a unique individual who works well in a team environment but can also stand on his/her own as an individual. We are looking for an individual who is interested in joining a high performing team within a very successful firm. This is a full-time/employee position with strong benefits and a good work/life balance. If you are interested in being considered for this opportunity, forward your resume to: [Click Here to Email Your Resumé] The candidate must have excellent trouble shooting skills and be able to investigate and resolve problems on his/her own. This position will require good communications skills and a professional demeanor, since it will communicate directly with the external clients via the telephone and email. The ideal candidate will have experience providing technical support for a commercial application. The support specialist may work closely with the end user either to help them resolve problems integrating the application into the client s website or internal applications or to help the client resolve issues utilizing the application s functionality or integrating its data into the application.

Job Requirements

Must have
  • An understanding of software development. Some experience with a programming language (eg. C, C++, C#, Java)
  • Customer centric
  • Good communication skills
  • Strong troubleshooting skills
Nice to have
  • SQL
  • Experience in an application support role
  • Customer Service Experience
  • Business Intelligence (BI) experience

With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.

Robert Half Technology is an Equal Opportunity Employer. In 2014, our company once again was named to FORTUNE® magazine's list of "World's Most Admired Companies." (March 17, 2014).

Apply for this job now or contact our branch office at 1.800.793.5533 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Job Snapshot

Base Pay $50,000.00 - $70,000.00 /Year
Employment Type Full-Time
Job Type Engineering, Information Technology, Design
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Computer Hardware, Computer Software
Required Travel Not Specified
Job ID 03220-122916
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Application (Technical) Support Engineer ...001

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