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Member Consultant
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Member Consultant

Job Snapshot

Base Pay $12.50 /Hour
Employment Type Full-Time
Job Type Retail, Customer Service, Sales
Education High School
Experience 2 to 10 years
Manages Others No
Industry Travel, Retail
Required Travel Not Specified

Job Description

AAA is seeking a full time Member Consultant at our Manchester, CT location.  This position is 40 hours per week and you must be able to support the office work schedule as needed (Monday-Friday 8:30-5:30pm and Saturday 9-3pm).  Candidates must possess the following qualities:

 

  • Multi-task oriented
  • Initiative
  • Strong sales skills
  • Excellent customer service skills
  • Computer skills
  • Adaptable to change
  • Knowledgeable of US Geography
  • Keen attention to detail

 

RESPONSIBLITIES:

 

  • Provides comprehensive and detailed auto travel information to members.
  • Counsels and prepares routings and semi-routine travel requests for members.
  • Books hotel reservations and coordinates office routings to reservations programs.
  • Sells and renews AAA memberships.
  • Sells travel money, movie tickets, and other AAA products to members.
  • Processes DMV license renewals (CT market).

Job Requirements

ESSENTIAL SKILLS, KNOWLEDGE AND QUALIFICATIONS:

 

  • Ability to communicate clearly and effectively in a friendly manner.
  • Customer Service and Sales experience.
  • High School diploma, GED, or equivalent.
  • Six months customer service or related business experience required.
  • General knowledge of U.S. geography and highway system required.
  • Previous car and hotel reservation experience is helpful.
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Member Consultant


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