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Retail Client Solutions Analyst Job

Retail Client Solutions Analyst Job


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Job Description

As an Analyst you will use strong analytical skills to consult with our client’s merchandising, marketing and shopper insights organizations. You will consult with our client on a full-range of IRI services, including store data analysis, household purchase behavior analysis, surveys, audits, data modeling, in-market testing, and other custom projects.

The RCS Analyst works very closely with our clients to coordinate, execute, analyze, and present findings from a variety of research projects purchased by the client, as well as recommend potential action steps and additional research opportunities. To be successful in this role, one must demonstrate the ability to cut through data and issue clutter, and identify what information is most important to the client.

To be successful as a RCS Analyst you must possess and be able to execute upon four key skill sets:

•        Client Focus:  Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are exceeded:

o   Develop and maintain a deep understanding of customer needs and requirements – both current and forward-looking.

o   Effectively communicate those needs to cross-functional team members to ensure that your client’s needs/opportunities are clearly understood internally at IRI.

o   Be an advocate for your client with our manufacturer-facing teams.

o   Demonstrate a strong desire to help your client make their business successful.

•        Analytic Capability:  Use a systematic approach to solving problems that involve breaking it into smaller pieces, tracking the implications of situations, generating multiple alternatives, and making comparisons of potential solutions before taking action:

o   Proactively identify, structure, and solve business issues, then determine information needed to solve the business issues.

o   Brings about successful resolution of high impact, complex, or chronic problems.

o   Consistently demonstrates innovative thinking when generating solution alternatives.

•        Planning and Organizing:  Determine effort and resources required to meet objectives; able to plan, coordinate and manage resources effectively to ensure task completion:

o   Plans for, organizes and coordinates work and resources to respond to insight delivery requests and to ensure project goals and timelines are met.

o   Holds self and others accountable for meeting timeline and quality standards.

o   Ensures client requests are thoroughly understood by the project team and that solutions exceed the client’s needs.

•        Consultative Selling:

o   Apply knowledge of the business, industry and domain expertise to identify, create and close business opportunities.

Key qualifications:

•        Business Experience

o   2-5 years work experience – retail and/or CPG background desired.

o   Strong analytical skills and experience with syndicated data.

o   Proven ability to develop creative ways to address business issues.

o   Able to demonstrate expertise in translating data and analysis into actionable solutions.

•        Personal Attributes

o   Can demonstrate planning, leadership, communication, interpersonal and presentation skills.

o   A self starter and eager learner who enjoys working both in groups and independently.

o   Ability to manage multiple facets of a project simultaneously.

o   Superior interpersonal and communication skills.

•        Education

o   BA or BS degree required, graduate degree preferred.

•        Technical Skills

o   Proficiency in Excel, PowerPoint, Access and Word.


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Job Requirements


Job Snapshot

Employment Type Full-Time
Job Type Retail
Education 4 Year Degree
Experience 2 to 5 years
Manages Others Not Specified
Industry Consumer Products, Consulting, Sales - Marketing
Required Travel Not Specified
Job ID 2015-419-13
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Retail Client Solutions Analyst Job

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