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Buisness Banking Inbound Sales Consultant II-Pittsburgh, PA

Buisness Banking Inbound Sales Consultant II-Pittsburgh, PA

Job Description

As a PNC Business Banking Inbound Sales Consultant II, you will be part of the PNC Customer Care Center which handles close to 3 million customer interactions every month.  The PNC Customer Care Center is responsible for sales/service delivery of PNC Bank products and services by means of inbound and outbound customer contact and conversations. Conversations with customers can take place through various channels, such as phone, email, and internet. The PNC Customer Care Center is the first line of contact for customers and as such is responsible for providing exceptional customer sales and service while exemplifying PNC's brand of Ease, Confidence, and Achievement.

As a Business Banking Inbound Sales Consultant II, you are responsible for developing client relationships utilizing remote channels through consistent calling efforts on client base and prospective clients. You will sell all PNC products and services at a service level which differentiates PNC in the market place, providing total quality and continuous improvement in all areas of responsibility for delivering PNC Bank's products and services. As part of an active business development program, you are also responsible for executing the LMI (Low to Moderate Income) strategy by staying continually cognizant of LMI opportunities within the geographic area, and collaborating directly with the Product group, ensuring the business is prioritizing and serving that area and community at a certain lending level.

The successful candidate will have the following qualifications:

  • Bachelor's degree in Business, Finance, or related field highly preferred.

  • 2+ years of sales or relationship management experience with a preference in financial services.

  • Credit Certified up to 3MM, Cash Flow Certified

  • Treasury Management knowledge

  • Demonstrated, high-end (up to 3 MM Credit/10 MM Sales) credit business development skills.

  • Strong demonstrated consultative selling experience and ability to prepare complex client proposals.

  • Experience interacting, presenting, and influencing management decisions.

Job Requirements

Job Snapshot

Employment Type Full-Time
Job Type Retail
Education 4 Year Degree
Experience Not Specified
Manages Others No
Relocation No
Industry Banking - Financial Services
Required Travel Not Specified
Job ID 191901BRCBP
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Buisness Banking Inbound Sales Consultant II-Pittsburgh, PA

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