JOB SUMMARY: The (FMLA/Leave of Absence) Benefits Specialist is responsible for effective administration and communication of benefit plans and programs, focusing on the leave of absence programs.
1. Responsible for processing complex FMLA policies and practices. Must stay current with latest legislative changes and be able to identify overlapping laws to determine applicable leave law in the correct order (FMLA, ADA, and Worker’s Compensation). Counsel HR and employees regarding leaves and potential implications. Facilitate communication between employee, HR staff, manager and disability carriers.
2. Responsible for effective administration and communication of benefit programs including, medical, dental, vision life, AD&D, short and long term disability, tuition assistance, FSA, Health and Wellness program, FMLA, COBRA and the 401(k) plan in accordance with plan provisions and legal regulations.
3. Ensure compliance with legal requirements including ERISA, HIPAA, COBRA, FMLA, ADA, and other regulations that may govern benefit plans and administration.
4. Act as a liaison between the Company and benefit carriers/vendors to ensure effective administration as well as the identification and resolutions of problems.
5. Coordinate new hire communication and enrollment for benefits and assist with annual Open Enrollment implementation. Conduct benefit orientations and open enrollment meetings; perform data input and procedure new hire and annual enrollments and qualifying events. Answer employee benefit questions, assist with problem resolution, provide service satisfaction to customers and strive to continuously improve service delivery.
6. Calculate, verify and process benefit invoices accurately and on time. Gather benefit census and utilization data. Gather data or create and generate ad hoc reports as needed.
7. Coordinate Benefits/Health Fair.
8. Maintain current and organized reports and other benefit files for reference and follow-up.
9. Collaborate, coordinate, and communicate across disciplines and departments.
10. Demonstrate commitment to Company’s Core Competencies and values held within.
11. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
The incumbent is a competent professional who works independently, relying on experience and judgment to plan and accomplish goals. Assignments are varied in nature requiring independent thinking and ingenuity. The incumbent performs a variety of tasks with some being complex. Escalate most complex issues to a higher level.