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Collection Specialist- Evening Shift (November 2014)

Collection Specialist- Evening Shift (November 2014)

Job Description

GENERAL SUMMARY OF DUTIES- Performs account follow-up and resolution of patient receivables.


  • Referring calls/accounts to appropriate parties based on customer inquiries
  • Identify problem accounts and escalate as appropriate
  • Update the patient account record to identify actions taken on the account
  • Work with patients and guarantors to secure payment on outstanding account balances
  • Maintain minimum production standards
  • Achieve passing quality review scores per unit requirements
  • Produce acceptable unit collection volumes
  • Work within company attendance guidelines
  • Provide excellent customer service
  • Work with other team members and management in a professional manner
  • Attend Privacy and Security Training a required by the HIPAA Awareness Program and comply with all guidelines, policies and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulations
  • Other duties as assigned

Part time schedule available is Monday through Thursday, 5:30PM to 10:00PM and Saturdays, 9:00AM to 1:00PM.  Full time opportunities are also available for Monday through Thursday, 1:00PM to 10PM, and Fridays, 12:30PM to 9:30PM.

Job Requirements

  • PC skills- demonstrate proficiency in PC applications as required
  • Excellent communication skills
  • Typing minimum 25 wpm
  • Ability to navigate multiple systems and screens
  • Pass drug test and criminal background investigation (criminal background reviewed and final hiring decision made on each individual situation)

Job Snapshot

Employment Type Part-Time
Job Type Health Care
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel Not Specified
Job ID 01690-91915
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Collection Specialist- Evening Shift (November 2014)

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