Job Location: Camp Butler, Japan
Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events. Oversee incident resolution, ensuring appropriate response to escalations. Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery. Review root cause analysis documentation to address performance management and incident correlation issues. Provide data center support where appropriate. Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues. Provide incident notification to Government representatives. Work is performed in 24/7 environment and must be able to work second/third shifts, weekends, and holidays. 10+ years of experience required.
10+ years of experience required. Possess at least two or more of the following: Computing Technology Industry Association (CompTIA) A+, Network+, Microsoft Technology Associate (MTA) certification. Certified in accordance with DODD 8570.1 Information Assurance Technician III, or as required by the environment. IAT 3: CISA, GCIH, GCED, CISSP (or Associate), CASP
Required Clearance: Position requires a "Secret Clearance" prior to the start of work. Candidate must be a US citizen and either possess or be eligible for a DoD SECRET clearance.
Desired: ITIL Foundation V3 certification; CompTIA Security+ Certification; Business Desktop Deployment Working Towards Microsoft Certified System Administrator (MCSA); Microsoft Certified Desktop Support Technician (SCDST); Cisco CCNA™ Certification Keywords:
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