Skip navigation
Service Desk Specialist

Service Desk Specialist

Job Description

Service Desk Specialist – CONTRACT – Patuxent River, MD

Service Desk Specialist Skills & Requirements:

  • 5-9 years of experience required with at least 4 years of experience using Remedy. 
  • Certified in accordance with DODD 8570.1 
  • Information Assurance Technician I. 
  • Certification required in Information Technology Infrastructure Library (ITIL) version 3 Foundation. 
  • High school Diploma or General Equivalency Diploma (GED). 
  • 8570 Certification: IAT 1:A+Network+SSCP 
  • ES Certs: ITIL v3 Foundations

Service Desk Specialist Job Summary:

Develop scripts, analyze tailored reports, review and correlate audits, conduct Tier 1 and higher tiered analysis in response to Service Desk escalation, monitor tickets to correlate events and incidents for maintaining overall required levels of performance of Information Technology Services.

Follow us on our BLOG to see all our open jobs:

Job Requirements

Why Veredus?

Candidates work with a professional Recruiter whose average experience is eight years in the industry. That means they have intimate knowledge of the Information Technology industry and market trends - who is in demand now and who will be next. Your Veredus Recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and desires. They also counsel their candidates in resume writing, interviewing, and career planning so when there’s a position you really want, you’re fully prepared to get it. Additionally, Veredus provides full benefits starting Day 1, and at virtually no cost to you.

  • Medical
  • Dental
  • Vision
  • 401K
  • Life Insurance ($20,000 benefit)
  • ATOP - Accrued Time Off Program
  • Consultant Lunches and Outings
  • Consultant Web-Site
  • Name Plates
  • Care packages/Survival packs
  • Dedicated Consulting Services Representative

    Veredus has been recognized as one of the “Best Staffing Firms to Work For' by Staffing Industry Analysts the last 3 years in a row.

    Nervous about an upcoming interview? Want to be as prepared as possible?

    Click on the link below and you will have access to the Veredus Interview Prep Video - culled from hundreds of years of collective experience in preparing candidates for that all important job interview:

    Veredus Corporation is an EEO/Affirmative Action Employer M/F/D/V.

    Drug testing may be required; please contact Recruiter for more information.

    Job Snapshot

    Base Pay $12.00 - $14.00 /Hour
    Employment Type Contractor
    Job Type Information Technology
    Education Not Specified
    Experience Not Specified
    Manages Others Not Specified
    Industry Computer Software, Computer Hardware, Other Great Industries
    Required Travel Not Specified
    Job ID 42023
    CareerBuilder Tip:
    For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

    By applying to a job using you are agreeing to comply with and be subject to the Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

    Service Desk Specialist

    Enter notes about this job: