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Collections Specialist

Collections Specialist

Job Description

Ref ID: 04081-001578

Classification: Credit/Collections

Compensation: $9.50 to $10.50 per hour

Great Collections Opportunity!! Our client, a financial services organization, is currently searching for a class of Collection Specialist. The Collection Specialist will be responsible for: Providing payment reminder services to designated clients; making soft collection calls on accounts overdue 5-45 days past due; and offering electronic payment option and take promise to pay. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment. Advise customers of necessary actions and strategies for debt repayment. Persuade customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. Locate and monitor overdue accounts, using computers and a variety of automated systems. Answer customer questions regarding problems with their accounts. Record information about financial status of customers and status of collection efforts. Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors. Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports. Other Collection responsibilities include: Communicating with customers when applicable. Requirements Must have 0 - 6 months of data entry, in-bound, out-bound or other related call center, telemarketing or related experience. Insurance or banking experience preferred. Must have a High School Diploma or equivalency. Must pass FDCPA and Soft Collections exam within 30 days of employment. Bilingual preferred Training Schedule 2 weeks Mon-Fri 12pm-9pm Schedule after training 3pm-11pm Please note, the schedule could change down the road, therefore, the candidate will need to be open to working Saturdays. If interested in this exciting and interesting opportunity in Collections, please apply or call 210-696-8300.

Job Requirements

Basic Call Center, Basic Insurance Schedules, Basic Electronic Banking, Basic Data Entry Alphanumeric, Basic Collections - Commercial, Basic Collections - 401-800 Active Accounts, and Basic Microsoft Excel.

Accountemps, a Robert Half company, is the world's leader in specialized temporary financial staffing. We provide exciting temporary, temporary-to-hire and project opportunities in the areas of accounting, bookkeeping, finance and more. Our proven proprietary processes, along with our relationships in more than 345 locations worldwide, allow us to quickly match skilled professionals with the best temporary accounting and finance jobs. Through our parent company, Robert Half, we've been successfully matching professionals with employers since 1948. In addition we offer competitive pay, challenging careers and assignments with excellent opportunities for full-time employment. But don't take our word for it. Our company once again was named to FORTUNEĀ® magazine's list of "World's Most Admired Companies." (March 17, 2014), and 9 out of 10 of our clients and candidates would recommend our service to a colleague. Contact your local Accountemps office at 1.800.803.8367 or visit www.accountemps.com to apply for this job now or find out more about other job opportunities. Accountemps is an Equal Opportunity Employer. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Job Snapshot

Base Pay $9.50 - $10.50 /Hour
Employment Type Seasonal/Temp
Job Type Accounting, Finance, Professional Services
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Accounting - Finance, Banking - Financial Services, Credit - Loan - Collections
Required Travel Not Specified
Job ID 04081-001578
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Collections Specialist


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