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Inside Sales and Customer Service Representative

Inside Sales and Customer Service Representative

Job Description

“I’m a firm believer in serving employees first. If we take care of our employees and have a true concern for providing those families with a decent living, then those employees will take care of our customers.”

- Matt Dawson, President


Paramount Equity Mortgage is looking for up-and-coming professionals responsible for initiating the sales process; obtaining and managing prospects lists; and generating qualified leads that will be passed on to senior mortgage salespeople for follow-up and eventual closure. Responsibilities include, but not limited to:

  • Utilize our sophisticated dialing platform to reach homeowners currently in Fannie Mae, Freddie Mac, and FHA loans, to generate mortgage prequalification’s
  • Acquire leads through prospecting lists in assigned territories, outbound/inbound marketing/lead campaigns and incoming web and phone inquiries
  • Utilize effective sales skills to attain 100% of assigned goals
  • Determine from qualified leads who should be transferred to designated sales staff

We have been awarded the A+ Employers’ Award by the Sacramento Business Journal on multiple occasions (2006, 2007, 2009, 2010, 2011, 2012 & 2013) as an exceptional place to work.

Job Requirements

  • Minimum of 1-2 years of proven sales prospecting and closing experience
  • Prior telesales experience with financial products A PLUS
  • Ability to generate at least 2 qualified leads every day through various prospecting efforts
  • Bachelor’s degree from a 4-year college (preferred) or equivalent work experience
  • Proficiency with MS Office applications ( or other CRM experience a plus)
  • Self-motivated and extremely goal-oriented (must love to sell!)
  • Strong analytical and mathematical abilities
  • Excellent oral and written communication skills
  • High level of integrity and trust
  • Team-player with selfless attitude
  • Professional demeanor and attire


  • Medical, Dental, and Vision Insurance Plans for Employees and Family
  • Voluntary Term Life Insurance and Accidental Death and Dismemberment Insurance Plans
  • Voluntary Long-Term Disability Insurance Plan
  • Aflac Supplemental Insurance Plans
  • 401(k) Retirement Plan
  • Flexible Spending Accounts for Medical and Dependent Care (Cafeteria Plan / Section 125)
  • Section 529 College Savings Plan
  • Aggressive employee referral program that rewards you financially for referring top-performing employees (“Families Helping Families” Employee Referral Bonuses)

Salary + Commissions + Healthcare and Retirement Benefits


Paramount Equity Mortgage was founded in 2003, and we are committed to making a positive impact in the lives of our customers and the local communities in which we operate by accomplishing one simple goal: Save Our Neighbors Money! We aren’t just another mortgage company – we’re a family that’s dedicated to your success! Whether its free ice cream every Thursday for “Snack Attack” or being recognized with an award for great customer service, we’re always looking for ways to celebrate success while having fun. We have been awarded the A+ Employers’ Award by the Sacramento Business Journal on multiple occasions as an exceptional place to work. We continue to maintain an “A” ranking as an Accredited Business with the Better Business Bureau.

Job Snapshot

Employment Type Full-Time
Job Type Sales, Customer Service
Education 4 Year Degree
Experience 1 to 2 years
Manages Others Not Specified
Industry Mortgage, Banking - Financial Services
Required Travel Not Specified
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Inside Sales and Customer Service Representative

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