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Epic Application Analyst III - ADT/Prelude Application Analyst

Epic Application Analyst III - ADT/Prelude Application Analyst

Job Description

Key Functions
• Implements, upgrades and supports application systems.
• Assures that all systems are fully tested before implementation into production. Troubleshoots and resolves reported system and application problems in the test and production environments.
• Documents and describes process and procedures relating to current and future systems environments.
• Trains and educates users on system functionality and capability.


• Provides Level 2 and 3 support for day-to-day production issues, maintaining documentation in the appropriate tracking systems while adhering to prescribed escalation & change control procedures.
• Provides leadership and support to a super-user groups.
• Supports standardization of documentation and the integration of applicable standards and practices.
• Evaluates IT application updates and revisions and may participate in testing.
• Provides support for applications and coordinates with the appropriate teams.
• Coordinates planning for installations of maintenance releases with Application Solution Architect, Application Developers, and Technical Analysts.
• Provides documentation and delivery of training on assigned applications
• Interacts with business teams to develop application requirements and deployment plans
• Participates in coordinating installation of application changes.
• Installs maintenance/patches and software upgrades.
• Ensures new installations will integrate with the current application and data technical environment
• Additional tasks/responsibilities as defined.
• Completes assigned tasks as per defined project scope, timelines, and budgets for implementations. Works to prescribed methodologies for all project implementations. May work on multiple implementations at any given time.
• Participates in coordinating the transition from implementation to production and application support.
• Develops reports, scripts and forms according to required specifications
• Documents business and system processes and procedures through the use of industry standard process flow and flow charting techniques.
• Provides documentation on the application systems environment.
• Develops application back-up and recovery procedures.
• Participates in the development with Vendors and the MBO's of detailed interface and program specifications.
• May require on-call coverage responsibilities

Job Requirements

Skills, Requirements, and Certifications

• Bachelor's Degree in a related field or may substitute an equivalent combination of education and experience.
• Knowledge of ITIL environments preferred.
• 5 - 7 years experience in supporting vendor platform.
• Technical knowledge with Product/Vendor Analysis, software support and training programs.
• Knowledge of systems and application development.
• Experience with report development tools.
• Experience with implementation of application software packages/custom applications.
• Knowledge of the application of computer technology within healthcare preferred.
• Healthcare experience preferred.
• Position requires 25% - 50% travel.

Additional Responsibilities:
• Works with IT staff to integrate documentation requirements.
• Works with other Application Analysts, Application Solution Architects, Application Developers, and Technical Analysts on coordinating installationof maintenance releases.
• Demonstrates a commitment to service, hospital values and professionalism through appropriate conduct and demeanor at all times.
• Adheres to and exhibits our core values:
Reverence: Profound respect and awe for all of creation, the foundation that shapes spirituality, our relationships with others and our journey to God.
Integrity: Moral wholeness, soundness, fidelity, trust, truthfulness in all we do.
Compassion: Solidarity with one another, capacity to enter into another's joy and sorrow.
Excellence: Preeminent performance, becoming the benchmark, putting forth our personal and professional best.
• Maintains confidentiality and protects sensitive data at all times.
• Adheres to organizational and department specific safety standards and guidelines.
• Works collaboratively and supports efforts of team members.
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, visitors, staff and the broader health care community.

Catholic Health Initiatives and its organizations are Equal Opportunity Employers. CBCHI

  • Shift:  1

  • Scheduled Hours per 2-week Pay Period:  80

  • Weekends Required:  Occasional

  • Status:  Full Time
  • Job Snapshot

    Employment Type Full-Time
    Job Type Engineering, Information Technology, Design
    Education 4 Year Degree
    Experience Not Specified
    Manages Others Not Specified
    Industry Healthcare - Health Services
    Required Travel Not Specified
    Job ID 1400008734
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    Epic Application Analyst III - ADT/Prelude Application Analyst

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