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PMO Director

PMO Director

Job Description

Ref ID: 02750-115727

Classification: IS/IT Director

Compensation: $130,000.00 to $140,000.00 per year

Please send resume to: [Click Here to Email Your Resumé] The Director, Program Management Office (PMO) provides leadership and direction to Program and Project Managers as well as cross functional, multi-organizational project teams. Develop a quality-focused culture within the PMO based on ITIL and Lean Six Sigma or comparable methodologies to drive client satisfaction. Focus on revenue generation, gross profit achievement, and project-based performance (project economics, quality assurance, client satisfaction) targets. Provide thought leadership both within and outside of organization on the topic of service quality assurance within the solutions and services portfolio. Clearly define and articulate the value proposition offered by the PMO to the organization and assure sales efforts are supported, assisting in articulating the value to clients as required. Work with Line of Business leaders to develop mechanisms to support joint project management engagements. Develop PMO-based service offerings, each with its own value proposition within the overall PMO office charter. Collaborate with organizational senior management to develop quality strategies for the company and act as a change agent to help drive adoption of the appropriate best practices and quality methodologies throughout the organization. MAJOR RESPONSIBILITIES Structure and manage the PMO to provide project management and quality assurance services that drive revenue through the sales force, with particular emphasis on: o Ensuring the PMO provides consistent and effective economic and performance control over various types of service delivery projects for clients, taking ownership of project outcomes and promptly escalating and managing issue resolution, driving root cause analysis and remediation activity, and providing visibility into project performance via dashboard and analytic reports o Assuring the PMO has appropriate funding strategies and is effectively resourced within the guidelines of overall Return on Investment and other management/financial metrics o Ensuring the PMO team has well defined responsibilities and accountability. o Assuring the PMO resources are effectively allocated according to organizational priorities and commitments o Communicating and documenting scope changes o Ensuring accuracy of invoicing information and its timely delivery to finance to support prompt billing Lead the development and continual refinement of project estimation tools for services, including the maintenance of a lessons learned repository Lead the annual business planning process for the PMO in collaboration with regional, Line of Business, and senior leaders Serve as a senior resource for quality methodologies such as ITIL and Lean Six Sigma. POSITION REQUIREMENTS Education: Bachelors degree (Management Information Technology preferred) or equivalent Advanced degree desirable Six Sigma Green or Black Belt ITIL experience\certification Experience: 10+ years of progressive Information Technology services-related, complex program management, preferably as both a consumer and provider of professional and managed services Demonstrated ability to organize and drive technology service process quality improve programs and to refine and manage a PMO within an enterprise context. Skills and Core Competencies: Broad technical knowledge of organizations portfolio of offerings Demonstrated ability to drive process improvement and necessary change management Demonstrated ability to organize and manage a PMO and quality assurance program. Please send resume to: [Click Here to Email Your Resumé]

Job Requirements

Advanced Business Process Improvement/Re-engineering, Basic Quality Assurance, Basic QM (Quality Management), Intermediate Project Management Process Improvement, Advanced Project Life Cycle Management, Intermediate Project Initiation and Execution, Advanced Project Change Control, Intermediate PMO project management, Intermediate ITIL (IT Infrastructure Library), Advanced Cross Functional Project Management, Advanced Change management, None.

With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.

In 2014, our company once again was named to FORTUNE® magazine's list of "World's Most Admired Companies." (March 17, 2014).

Apply for this job now or contact our branch office at 1.800.793.5533 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Equal Opportunity Employer M/F/Disability/Vet

Job Snapshot

Base Pay $130,000.00 - $140,000.00 /Year
Employment Type Full-Time
Job Type Engineering, Information Technology, Design
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Computer Hardware, Computer Software
Required Travel Not Specified
Job ID 02750-115727
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PMO Director

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