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Operations Manager II
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Operations Manager II

Job Description


As an Operations Manager II, you are a member of PNC's Lending Services organization.  PNC's operations are among the leading in the region.  You will be based in Pittsburgh, PA. This position is responsible for managing the daily operations of a large loan origination department with many complexities. The objective of the position is to mitigate delinquency and loan losses through resource optimization, strategy design and implementation, analysis and resolution of business problems, and building a highly energized and motivated team. This position is also responsible for keeping abreast of and ensuring compliance with all applicable laws, rules, and regulations.  The ability to train, coach and mentor direct reports along with the ability to motivate and engage staff is a large requirement of this position.  The Department Manager position requires significant expertise in the areas of home equity, underwriting, credit, consumer lending authority , problem resolution, and efficient utilization of current technologies.  This position also requires a high level of creativity and problem solving skills.  This position may occasionally require the ability to travel including overnight. 

Working hours of  8:00 a.m. - 5:00 p.m., Monday through Friday.

The successful candidate will have the following qualifications:

  • HS Diploma or equivalent.
  • Bachelor's degree in business or related field preferred but not required.
  • Typically 5-7 years of related experience. Typically 3-4 years of prior management experience.
  • This position may include employees who have completed the 'mgmt trainee program' and do not have the previous years of experience.
Preferred Qualifications:

  • Ability to understand home equity and specialty lending.
  • Comfort in reading appraisal reports, tax returns and self-employed income.
  • Ability to gain lending authority while being able to manage a team of employees.
  • Candidates should have progressive home lending experience with lending authority from current or previous financial institutions.

Job Requirements



Job Snapshot

Employment Type Full-Time
Job Type Retail
Education High School
Experience Not Specified
Manages Others No
Relocation No
Industry Banking - Financial Services
Required Travel Not Specified
Job ID 190938BRCBP
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Operations Manager II


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