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Resident Services Manager

Resident Services Manager

Job Description

There aren’t many roles quite like that of a Client Services Manager. In this role, you will not only learn a progressive approach to building and operating a private pay homecare service, you will also have the opportunity to develop professionally and build on your creativity and interpersonal skills.

You will have the opportunity to educate clients, families, physicians and other potential referral sources on private duty services. You will build a strong presence in your local healthcare community as you plan and participate in marketing and recruiting events and partner with other healthcare providers as a community resource.

You will learn how an innovative private-duty homecare agency operates on a day-to-day basis, from answering service inquires and receiving client referrals, to meeting face-to-face with clients and scheduling and coordinating client services. In this entrepreneurial role, you will also manage your agency’s key business operations functions, such as recruiting and managing direct care staff and payroll functions.

If you have a passion for educating others, a heart for serving your community and an entrepreneurial spirit, a CareSouth Client Services Manager role may be just the opportunity for you. We are seeking creative, high-energy, articulate individuals who desire variety in their workday, have the ability multi-task and manage details effectively to meet the needs of their clients, and are committed to providing excellent customer service.

Job Requirements

Position Qualifications:

1.High School diploma or equivalent is required, Bachelor’s degree preferred.
2.General knowledge of Business Administration, prior health care, homecare, staffing, recruiting or account management experience is strongly preferred.
3.Knowledge of/experience with health insurance, long-term care insurance/payer sources preferred.
4.Demonstrated record of strong interpersonal skills and of successfully taking on increased responsibilities.
5.Proven communication skills.
6.Strong computer skills.

Job Snapshot

Employment Type Full-Time
Job Type Management
Education High School
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 2646
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Resident Services Manager


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