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Information Systems Technician

Information Systems Technician

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Job Description

Job Summary: Responsible for the support of computer, telecommunications and Point of Sale hardware and software. Perform daily system status checks on UPS, servers, firewalls, and switches; report any issures to MIS Manager, Supervisor or appropriate support group.

Job Requirements


•         Assist in the administration of a Windows XP/2003 environment.

•         Insure all incoming phone calls are handles in a prompt and courteous manner.

•         Troubleshoot and repair computer, telephone and POS hardware.

•         Install hardware and software on networked and standalone PCs.

•         Utilize Track-It® to log trouble call tags, change requests, and IT service requests, track and close tickets.

•         Document, track, and monitor all requests and trouble call tags in a timely manner.

•         Assist in the administration of phone switch and voice mail systems.

•         Follow department and company standard operating procedures and policies.

•         Other duties as assigned by MIS Manager or Supervisor.

•         Must be at least 18 years of age.

•         Must have a High School diploma or equivalent.

•         Must be a detail oriented, highly motivated, and a self-starter.

•         Possess excellent organizational skills and be able to work with little supervision.

•         Ability to learn and support new applications.

•         Must be capable to lifting and carrying 40 lbs.

•         Knowledge of common operation systems and software preferred.

•         Some college preferred.

Job Snapshot

Employment Type Seasonal/Temp
Job Type Retail
Education High School
Experience Not Specified
Manages Others Not Specified
Industry Entertainment
Required Travel Not Specified
Job ID USFTX-191490032-6234688488
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Information Systems Technician

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