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NGEN (Navy) IT Service Delivery Rep Senior

NGEN (Navy) IT Service Delivery Rep Senior

Job Description

Job Locations: Jacksonville and Orlando, FL

Ten or more (10+) years of experience in network and transport service management, with project management and customer service training or experience. Plans, manages and supervises IP network and transport service hardware and software installation and maintenance. Mentors subordinates in developing knowledge of and skill with Open Systems Interconnection (OSI) layers 2 through 4, and of Information Technology Infrastructure Library (ITIL) incident, problem, change, and availability management. Supervises and manages the network and transport service configuration change request process, ensuring that new or expanded capabilities are implemented within cost and schedule goals. Designs and supervises implementation of new and modified network interfaces. Supervises and manages the implementation of firmware and software updates to network transport components. Develops and manages implementation of network and transport service delivery and continuous improvement processes. Develops recommendations for improving the network and transport infrastructure, and its associated incident, problem, change and availability management processes. Supervises and manages implementation of network transport service security, integrity and business continuity controls. Leads the planning and execution of special network transport service projects.
*** This position requires network security and information assurance experience and the ability to complete CISSP certification within first 6 months in order to augment positions at the Maritime Operations Center (MOC). Occasional shift work will be required. ***

H.S./GED; DOD 8570 Certification IAT-2: Security+
Required Clearance: Top Secret
Desired: ITIL v3 Foundations


NGEN (Navy) IT Service Delivery Rep Senior

Job Requirements


Job Snapshot

Employment Type Full-Time
Job Type Information Technology
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Telecommunications
Required Travel Not Specified
Job ID 1433296
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NGEN (Navy) IT Service Delivery Rep Senior

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