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Internal Sales Manager

Internal Sales Manager

Job Description

Vanguard, one of the world's largest investment management companies and a recognized employer of choice, seeks an Internal Sales Manager.  Vanguard offers a wide array of exchange-traded (ETF) and mutual funds to financial advisors, individuals and institutional investors. We serve all intermediary markets including broker/dealers, bank/private wealth, registered investment advisors, institutional, and insurance companies. The Internal Sales Manager will cover internal oversight for all target markets.

Your Primary Duties and Responsibilities:

As an Internal Sales Manager, you will manage, develop, and coach a group of internal sales consultants through a targeted consultative sales approach while cultivating a tight partnership with respective external sales teams.  Other responsibilities include:

  • Sets performance standards, review performance, provide regular and ongoing feedback. 
  • Assists in the development of sales goals and marketing campaigns.
  • Analyzes client feedback, market trends, and opportunities for change.  Initiates and manages process changes to ensure a high level of efficiency in terms of quality and productivity.
  • Analyzes inbound and outbound call statistics and client feedback to prepare management reports ongoing.  Uses available data to monitor problems and measure success of the team and the business.
  • Supports the external sales executives by participating in prospective new client meetings, conference support, and preparation for external meetings, as needed.

The Ideal Candidate Should Possess:

  • Undergraduate degree required, Master's degree preferred
  • Series 7, 24, 63 or ability to acquire within 90 days.
  • Thorough knowledge of Vanguard's funds and services preferred.  Strong knowledge of the competitive environment preferred.
  • Ability to drive sales through others. Sets high performance standards and executes against standards utilizing exemplary consultative selling coaching skills.
  • Strong business acumen and executive sales presence including the ability to influence decision-makers at all levels.
  • Ability to effectively partner with others to develop, maintain and broaden relationships and business opportunity.
  • Ability to be creative in developing strategies and tactics to expand distribution opportunities with organizations that will maximize Vanguard's exposure.
  • Deep technical aptitude of the capital markets, investment management industry and related trends to position Vanguard products and services effectively.
  • Genuine professional characteristics reflecting curiosity, empathy, and enthusiasm coupled with a solution-based drive to meet highly accountable results.
  • Exceptional leadership, organizational and interpersonal skills. Excellent analytical, problem solving, verbal and written communication skills.
  • Strong sales and influence skills.  Demonstrated people, client and project management skills.
  • Minimum of five years leadership and/or related experience.
  • Strict adherence to Vanguard's Code of Ethics.

Note: Vanguard is not offering visa sponsorship for this position. Additionally, employment is contingent on a successful drug-screening result.

Job Requirements


Job Snapshot

Employment Type Full-Time
Job Type Management, Sales
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Relocation No
Industry Accounting - Finance
Required Travel Not Specified
Job ID 121137
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Internal Sales Manager

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