TNG Merchandising is a leading merchandising solution provider – creating and managing customized programs for retailers across the USA. We are realizing our vision of becoming the leading retail merchandising company in the country with more than 5,000 W2 employees covering every state in the nation.
Managing all facets of the merchandising staff with the main focus being to provide exceptional service to SMS retail clients. Supervisors are expected to be in the field 4+ days a week minimum.
45% Managing Staff - Working with each merchandiser at least once a quarter. Assure rep is completing their tasks in a timely, professional and detailed manner. Maintain frequent contact with reps to communicate new process, procedures, chart progress, resolve issues etc. Counsel reps when performance warrants it. Deal with employee issues as they arise.
20% Servicing Stores - Visit each store once a quarter. Preparing for the visit by printing out forms, surveys, merchandiser info, etc. Assume responsibility for new store set up and rep assignment for all stores in the region. Meet with store management and create a positive relationship, making sure to thank them for the business on every visit.
20% Hiring & Training – Working pro-actively with recruiter to maintain appropriate staffing level. Complete final interview and send in necessary paperwork. Training new hire in all facets of their job. Continue with on-going training for merchandisers as needed including follow up visits after initial hire.
10% Traveling & Meetings - Traveling to store locations. Participating in meetings with corporate office and Divisional Sales managers. Assuring communications from these meetings reach all necessary parties.
5% Report Analysis - Analyze reports identifying trends and potential problems. Utilize IVR on a daily interval to monitor rep activity and responses to individual store situations. Follow up with direct reports as needed based on data analysis.