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Supervisor-Language Svcs, CORP-Interpreters, Full Time, 1st Shift

Supervisor-Language Svcs, CORP-Interpreters, Full Time, 1st Shift

Job Description

KentuckyOne Health was formed when two major Kentucky health care organizations came together in 2012. KentuckyOne Health combines the Jewish and Catholic heritages of the two former systems – Jewish Hospital & St. Mary’s HealthCare and Saint Joseph Health System. The nonprofit system is committed to improving the health of Kentuckians by integrating medical research, education, technology and health care services wherever patients receive care. KentuckyOne Health has nearly 200 locations including hospitals, physician groups, clinics, primary care centers, specialty institutes and home health agencies, with more than 13,600 employees across the state of Kentucky and southern Indiana. KentuckyOne Health is the largest health system in Kentucky and has more than 2,325 licensed beds. Visit for further information.

Reporting to the Manager of Language & Cultural Services for KentuckyOne Health, the Language Services Supervisor provides direct supervision of Language Services staff and resources, including outside language service providers, at their prospective facility/facilities. Responsible for the efficient coordination and deployment of interpreters and other resources, including the facilitation of document translations, to effectively provide appropriate and qualified language services to patients who are Limited English Proficience, Deaf/Hard of Hearing, as well as those who have other sensory needs. Provides interpretation services as necessary at their facility/facilities. Under the direction of the Manager, ensures staff adheres to all KentuckyOne policies and procedures relating to Language & Cultural Services, through education and ongoing assessment, including collection and interpretation of data, as an essential component of culturally competent care. Effectively manages an assigned budget, including expenditure control. Assists with projects as assigned. Collaborates with Manager and Language Services Supervisors at other KentuckyOne facilities in the development of best practices for Language & Cultural Services. Provides on-call support to resolve issues or problems.

Job Requirements

Bachelor degree required. Successful completion of system approved interpretation training program ('Bridging the Gap' program or equivalent, 40 hrs minimum) OR National Certification required. Minimum of 2 years prior experience in medical interpretation/language services required. Must be able to clearly communicate instructions, questions, and answers in both English and target language based on the patient, family member, or consumer's preferred language. Knowledge of medical terminology required.   Successful completion of system approved interpretation training program ('Bridging the Gap' program or equivalent) AND proven language proficiency (using system approved rating)-for foreign languages OR National Medical/Healthcare Interpreter Certification (CMI or CHI)-for foreign languages, highly preferred. OR Kentucky licensure from the Board of Interpreters for the Deaf and Hard of Hearing AND certification from one of the following:
  • Registry of Interpreters for the Deaf, Inc. (RID): Certificate of Interpretation (CI) or Certificate of Transliteration (CT) or equivalent grandfathered levels.
  • National Association of the Deaf (NAD): Level IV or V.
  • National Interpreter Certification (NIC): Advanced or Master level
Additionally, American Translators Association (ATA) certification highly preferred.

Additional Responsibilities:
  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
  • Adheres to and exhibits our core values:
    Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
    Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
    Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
    Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
  • Maintains confidentiality and protects sensitive data at all times.
  • Adheres to organizational and department specific safety standards and guidelines.
  • Works collaboratively and supports efforts of team members.
  • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
 Catholic Health Initiatives and its organizations are Equal Opportunity EmployersCB|

  • Shift:  1

  • Scheduled Hours per 2-week Pay Period:  80

  • Weekends Required:  Occasional

  • Status:  Full Time
  • Job Snapshot

    Employment Type Full-Time
    Job Type Health Care
    Education 4 Year Degree
    Experience Not Specified
    Manages Others Not Specified
    Industry Healthcare - Health Services
    Required Travel Not Specified
    Job ID 1400018867
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    Supervisor-Language Svcs, CORP-Interpreters, Full Time, 1st Shift

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