Manage all aspects of the customer relationship between the operating room and all ancillary departments serviced by sterile processing. Manage all aspects of team building and production within the sterile processing department. Provide technical guidance and expertise for sterile processing to technician base, and all customers. Ownership for follow through, resolution, and production to measure customer metrics and customer satisfaction. Primary responsibility-to provide guidance to clinical departments to ensure quality and sterility guidelines are met. The SPD Manager is regarded as the expert in cleaning, processing, and sterilization of medical instruments and endoscopes, and holds staff accountable for this as well.10+ years of SPD experience. 5+ years of managerial experience. 2+ years experience with Lawson.
High School graduate, college preferred. Current CPR Certification. Sterile processing certificationrequired
Ability to function under stress effectively. Good physical and mental health. Able to coordinate operations in an efficient and customer service manner. Strong interpersonal communication skills. Demonstrates ability to manage and direct many people and tasks simultaneously. Highly organized and logical.
St. Mary's Medical Center is a full-service acute care facility with more than 575 physicians and 1,100 employees who provide high-quality and affordable health care services to the Bay Area community. Home to advanced medical practices, such as the nation's first digital cardiac catheterization laboratory, pioneering spine surgery and comprehensive rehabilitation, St. Mary's Medical Center is one of San Francisco's leading hospitals, offering patients a full range of outpatient and inpatient services delivered with the human touch. Strategies and business development are centered around Oncology Services, Cardiac Services and Orthopedics.
ustomer service manner. Strong interpersonal communication skills. Demonstrates ability to manage and direct many people and tasks simultaneously. Highly organized and logical.