Skip navigation
User And Production Support Loan IQ
Advertisement
 

User And Production Support Loan IQ

Job Description

Loan IQ User and Production and Support 6 month renewable contract up to 2 years

Raleigh-Durham, NC


 Support Loans IT applications from business perspective.
Respond to all user issues/queries within published timeframes
Provide first/second line application support including trouble shooting issues, leading technical investigations and supporting mission critical platforms in a demanding 24/7 environment
Accurate incident logging and tracking adhering to published procedures
Produce and maintain support knowledge base and documentation and contribute to the team s increased ability to service the user base
Formulate solutions to reduce issue impact on the business users
Share new skills with colleagues
Liaise with internal dev teams as well as vendors to accurately report on incidents requiring software changes
Track dev changes, perform and document testing and manage signoff through to prod release adhering to all necessary compliance


Strong verbal and written communication skills. Must be able to communicate with traders/product control as well as other IT teams.
Strong knowledge of UNIX, SQL, DB2
Strong knowledge of LoanIQ
Able to perform quickly and accurately in a high pressure and highly dynamic environment whilst adhering to guidelines
Candidate must have attention to detail and have the ability to work independently.
Suitable candidates will be results-oriented and goal-driven self-starters

Exposure to Microsoft Office suite of applications
Strong Unix Solaris, Windows NT, Oracle/Sybase/DB2
Strong knowledge of LoanIQ


Randstad Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a $20.0 billion global provider of HR services and the second largest staffing organization in the world.

Job Requirements

 

Job Snapshot

Employment Type Contractor
Job Type Information Technology
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Computer Software
Required Travel Not Specified
Job ID 336091
CareerBuilder Tip:
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder.com you are agreeing to comply with and be subject to the CareerBuilder.com Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

User And Production Support Loan IQ


Enter notes about this job:

Cancel