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Retail Sales Associate

Retail Sales Associate

Job Description

Be the Connection

The Retail Sales team is the heart and soul of Sprint, connecting people with what matters every day. Our relentless innovation in cutting-edge technology, providing value and outstanding customer experience are all in service of our core belief: that connecting should be simple, rewarding and even fun. Connecting with our Retail Sales team means you will: 

  • Promote innovation and friendly competition to deliver unparalleled customer experience
  • Receive a competitive total compensation package including base salary plus monthly sales incentives for meeting or exceeding goals
  • Enroll in our benefits/Total Rewards Program empowering you to take charge of your wealth, health and professional goals
  • Gain valuable wireless industry experience and skills by learning the newest trends and technology through engagement and training
  • Get a financial boost for furthering your education through our Tuition Assistance Program
  • Connecting with the latest wireless and mobile device through our Employee Phone Program
  • Achieve satisfaction that you are changing lives by connecting customers with the resources, information, entertainment, and people that matter most

A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter most to them.  As a Sprint Retail Consultant, you are a mobility expert who is responsible for connecting customers to the things that matter most in their lives. You are strengthening Sprint's Brand by delivering an unparalleled customer experience and outcome that transcends beyond the store visit. You stay current with the latest technologies and industry trends that enable you to provide a total sales solution to the customer. You are responsible for delivering key performance results in sales and customer satisfaction that are most important to Sprint's overall strategy and growth. You are driven to achieve by the happiness of each customer's experience, the success of your store team and the satisfaction that you are changing lives by connecting people to what they enjoy. In addition, a Sprint Retail Consultant handles the following duties/responsibilities: 

  • Provides a total sales solution to the customer regarding their wireless/mobility needs that includes: selling the value for Sprint's devices, accessories and service plans, maximizing customer connections, saving the customer money, personalizing the customer experience, protecting their investment
  • Delivers an outstanding store experience that improves customer loyalty and strengthens the Sprint Brand
  • Meets or exceed key performance objectives that include sales and customer satisfaction goals
  • Makes certain accurate customer account set-up so they are ready to use when leaving the store
  • Identifies the right solutions to customer billing, technical and or account issues
  • Completes all courses in your curriculum path with the required times frames
  • Complies with all operational policies and procedures including the Sprint Code of Conduct
  • Any and/all duties when required

Job Requirements

  • High School Diploma or equivalent and
  • Six months of retail sales and/or related experience
  • Must be available to work a retail schedule that includes evenings, weekends and holidays. Note: Reasonable accommodations will be considered for those in need to include military obligation.
  • Must also pass our Sales Assessment, Background Verification, Drug Test and E-Verify.

Are you ready to connect? Apply today to learn more about this Great Opportunity!

Sprint is a background screening, drug screening, and E-Verify participating employer and considers qualified candidates regardless of previous criminal history. EOE Minorities/Females/Protected Veterans/Disabled.

Job Snapshot

Other Pay Hourly rate of pay, plus commission and excellent benefits!
Employment Type Full-Time
Job Type Retail
Education High School
Experience Not Specified
Manages Others No
Relocation No
Industry Wireless, Sales - Marketing, Retail
Required Travel Not Specified
Job ID WIR-JHM2DB7394TG195LZ83
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Retail Sales Associate


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