About JPMorgan Chase:
JPMorgan Chase has assets of approximately $2.2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small businesses and commercial banking, financial transaction processing, asset management and private equity. The headquarters for JPMorgan Chase is located in New York. J.P. Morgan Chase & Co. has six lines of business:
- Asset Management
- Card Services
- Commercial Banking
- Investment Bank
- Retail Financial Services
- Treasury & Securities Services
JPMorgan Chase holds leading positions in most major categories it competes in across its peer group. JPMorgan Chase reported full-year 2008 earnings of $5.6 billion on revenue of $67.3 billion. The firm intends to navigate through the intense credit and capital markets turbulence, protect the company and capitalize on any opportunities that present themselves. The firm has a history of showing leadership during times of financial crisis and will continue to build on that legacy. Culture:
JPMorgan Chase is committed to building vibrant communities, preserving the environment and promoting an inclusive culture that benefits its shareholders, customers, employees, neighbors and future generations. The firm does this in multiple ways, ranging from charitable giving and diversity initiatives to the promotion of economic opportunity and development. The organization strives to be fair and ethical in business practices and has a strong set of principles that guides our actions and informs decisions. The firm is helping to protect the environment and works at deep community involvement. A select few awards include:
About Chase Card Services:
- Top 50 Companies for Diversity, Diversity Inc magazine
- Top Companies for Women of Color, Working Mother magazine
- Top 50 Companies for Latina, LATINA Style magazine
- 100% rating on the Corporate Equality Index, Human Rights Campaign, rating on major corporations' treatment of gay, lesbian, bisexual and transgender employees and customers
Chase Card Services is a key contributor to the JPMorgan Chase product platform, playing an integral role in the firm's powerful banking franchise. Today's card industry is complex, and Chase Card Services has about 168 million cards in circulation and more than $190 billion in managed loans. Chase Card Services is the nation's largest general-purpose credit card issuer. Customers used Chase cards to meet more than $368 billion worth of their spending needs in 2009.
With hundreds of partnerships, Chase has a market leadership position in building loyalty programs with many of the world's most respected brands. Partners include AARP, BP, Amazon, Continental Airlines, Marriott, Sears Canada, Southwest Airlines, Sony, United Airlines, The Walt Disney Company and many other well known brands and organizations.
In September 2008, JPMorgan Chase acquired the deposits, assets and certain liabilities of Washington Mutual's Banking Operations. The acquisition expanded Chase's consumer branch network into the attractive states of California, Florida and Washington State and created the nation's second largest branch network with locations reaching 42% of the U.S. population. The transaction further strengthened the broader franchise by making the combined card business #1 in the U.S. with $190B outstanding. Job Description:
The role of the Sr. Vendor Support Project Manager
is to plan, execute, and finalize all Vendor projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Project Manager Sr. will also define the project's objectives and identify resources, create timelines, track progression, ensure completion and document results. Candidate will be expected to become subject matter expert in all Vendor Management and Support processes.
- Direct and manage project development from beginning to end
- Coordinate law firm on/off boarding projects including but not limited to RFP due diligence and partner with Senior Management for firm selection
- Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
- Lead process improvement initiatives; monitor and identify process gaps
- Develop full-scale project plans and associated communications documents.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
- Liaise with project stakeholders on an ongoing basis.
- Estimate the resources and participants needed to achieve project goals.
- Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
- Where required, negotiate with other department managers for the acquisition of required personnel from within the company.
- Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.
- Set and continually manage project expectations with team members and other stakeholders.
- Delegate tasks and responsibilities to appropriate personnel.
- Identify and resolve issues and conflicts within the project team.
- Identify and manage project dependencies and critical path.
- Plan and schedule project timelines and milestones using appropriate tools.
- Track project milestones and deliverables.
- Develop and deliver progress reports, proposals, requirements documentation, and presentations.
- Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Define project success criteria and disseminate them to involved parties throughout project life cycle.
- Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
- Build, develop, and grow any business relationships vital to the success of the project.
- Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
- Develop best practices and tools for project execution and management.