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Voice Network Implementation Manager
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Voice Network Implementation Manager

Job Snapshot

Employment Type Full-Time
Job Type Management
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 14-01999

Job Description

Genesis10 is currently seeking multiple Voice Network Implementation Managers to work in Lenexa, KS on a long-term contract supporting our Fortune25 financial industry client.


Description:

 
The Voice Network Implementation Manager plans and coordinates project and portfolio delivery, leveraging internal resources and external service providers to complete highly complex, global network/voice projects within predicted cost, time, and quality estimates.

Responsibilities:

  • Manages multiple related and interdependent projects to collectively deliver a desired business outcome based on varying degrees of complexity
  • Manages the end-to-end network infrastructure delivery strategy including the collection and translation of business requirements into program and project plans, and technical execution approach for programs and projects
  • Rigorously manages scope to ensure agreed/approved/appropriate value is delivered and commitments are achieved within time, cost, and quality parameters
  • Plans and coordinates project deliverables across multiple service providers in support of network infrastructure project requirements
  • Manages a portfolio of network/voice infrastructure projects from design, build, through implementation and operational turn-over, with high levels of complexity
  • Responsible for project set up for Network/Voice sponsored projects within the technology systems of record
  • Provides input into development of business cases and technology estimates
  • Develops and manages the tasks within the overall work plan
  • Manages financial estimates, forecasting, monitoring, and reporting for network infrastructure deliverables for global programs and projects
  • Responsible for leading a matrix team including but not limited to internal, global and third party associates
  • Responsible for managing technology design integrity with high levels of complexity from implementation to operational turn-over, and/or may have broad scale accountability for those processes that support initiatives
  • Responsible for communicating project status across delivery teams, senior leaders, and cross-functional stakeholders

Job Requirements

  • 8-10 years of applicable experience (Project Management, Network Management, VOIP/Telephony/Contact Center Implementation Engineering)
  • Knowledge in one or more of the following areas: Session Initiation Protocol (SIP), Avaya Communication Manager, Voice Response Unit (VRU), Interactive Voice Response (IVR), voice prompters, call routing, toll free networking, VoIP, call reporting, provisioning
Additional Requirements:
  • Results-oriented leader who can develop and manage relationships across the technology based on trust, teamwork and knowledge
  • Ability to recognize implementation planning opportunity to optimize cross-project dependencies for greater efficiency in project delivery
  • Strong business, financial, network technology acumen
  • Proven ability to resolve project issues and mitigate project risk by negotiating solutions that meet expected results
  • Possesses in-depth knowledge of business, applications and applied use of technology
  • Experience with Project Management methodology and tools such as Enterprise project and change standards, SDLC, Waterfall, Clarity, Nexus, Discovery, SharePoint, and MS Project
  • Ability to adhere to Client Project Management governance frame-work
  • Proven ability to matrix-manage direct and cross-functional teams
  • Credibility to influence subordinates, peers and executive management
  • Excellent written/verbal communication and presentation skills at an executive level
Desired:
  • PMP certification
  • Cisco certification
  • Client relationship management skills
If you have the described qualifications and are interested in this exciting opportunity, please apply!  Only W2 candidates will be considered.

 
About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.  To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com. 
'Genesis10 is an Equal Opportunity Employer, M/F/D/V”
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Voice Network Implementation Manager


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