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Systems Engineer Professional Services - Milwaukee, WI

Systems Engineer Professional Services - Milwaukee, WI

Job Description

As a Professional Services Systems Engineer with Diebold Inc, you will be responsible for providing consulting services technical expertise in support of the sale of Diebold North America software and services products.

Some essential functions of this position include: 

  • Programming and implementation of software modifications
  • Pre-sale support/customer presentations
  • Customer training
  • System troubleshooting
  • Definition of systems software requirements (eg. specification documents)
  • Provide technical mentoring to junior professional systems associates
  • Participate as an active member or sub-team leader of project teams
  • Serve as a point of contact for non-routine technical issues at major accounts
  • Assist sales with the creation and execution of an overall sales strategy for an account
  • Provides consulting services to evaluate potential professional service opportunities, technical information relevant to technical issues, consultation with the customer on matters regarding system implementation, staffing and staff training, and guides the customer in the establishment of operating standards and procedures
  • Assists in the preparation of sales proposals by providing pertinent technical information. Reviews proposals for technical accuracy, software capability and adherence to established professional service and software standards
  • Responsible for all activities relating to DNA's systems implementation and upgrades                  
  • Advises Product Management of product defects and provides customer input on suggested product improvements                               
  • Author system design/modification specifications as part of a customer engagement                   

Job Requirements

  • Bachelor of Science in Computer Science, or related areas, or equivalent education and/or experience
  • Three or more years in professional service and technical systems deployments (programming, networking, systems integration, data security, or other I.T. skills)
  • Visual Basic, C# or C++ required
  • Project management experience is a plus
  • Must be detail oriented with strong analytical and problem solving skills
  • Must possess strong verbal and written communication skills, as well as strong interpersonal skills and the ability to work in teams
  • Willingness to travel as needed
  • Ability to work independently and take initiative where necessary
Diebold, Incorporated is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability or protected veteran status.

Job Snapshot

Employment Type Full-Time
Job Type Engineering
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Manufacturing
Required Travel Road Warrior
Job ID 012395
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Systems Engineer Professional Services - Milwaukee, WI


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