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Cocktail Server Model

Cocktail Server Model

Job Description

  • Greet guests in a positive, friendly manner and making them feel welcome.
  • Guide guests through all phases of their experience in the Hotel/Casino/Lounges.
  • Exhibit proper knowledge, selling techniques and service delivery of both non and alcoholic beverages.
  • Consistently follow sequence of service utilizing all proper procedures standardized by the cocktail service management.
  • Maintain station cleanliness utilizing a silent service approach.
  • Itemize bills correctly and efficiently securing payment.
  • Bid farewell to guests, using guests name when known, and inviting them to return.
  • Maintain cleanliness and stock of their assigned areas, side stations and tables.
  • Anticipate the guests needs and respond appropriately with a sense of urgency.
  • Working as a team, assisting all guests and employees needs and inquiries.
  • Performs other job related duties as assigned.
  • Professional personal appearance 
  • Job Requirements

    • Ability to communicate in English with guests and co-workers
    • Consistently maintain a well groomed appearance, posture and hygiene
    • Make-up, technique and style should stay current and in line with current fashion standards and trends as deemed by management
    • Maintain dialogue with all guest while upholding a warm, positive and friendly persona at all times
    • Employee must attend outings to promote and market in a variety of locations both city wide internally
    • Viral communication is also included in promoting and marketing our venue
    • Requires strong knowledge of spirits, wine, champagne and mixed cocktails
    • Willing to work in a loud and smoke filled environment
    • A minimum of 1 year work experience in a high volume beverage or nightclub setting
    • Possession of /or ability to posses a valid TAM card
    • Possession of /or ability to posses a Health card
    • Candidates must be a minimum of 21 years of age
    • The ability to work within a team environment

    Job Snapshot

    Employment Type Full-Time
    Job Type Entry Level, Restaurant - Food Service
    Education Not Specified
    Experience Not Specified
    Manages Others Not Specified
    Industry Entertainment, Hospitality, Hotel - Resort
    Required Travel Not Specified
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    Cocktail Server Model

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