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Counter Sales

Counter Sales

Job Description

Airgas USA, LLC - Mid America Region, a leading distributor of industrial, medical, & specialty gases & welding supplies, is seeking a motivated individual to become an Counter Sales Associate to join our team in Nashville, TN.

Position Summary:

This position will be responsible for inside sales duties.  The inside sales position will sell industrial, medical and specialty gases, welding equipment and hardgoods and tools to customers.  This person will also respond to inquiries or concerns from either walk-in customers or those customers that call-in, restock store merchandise, stay current on product knowledge and various other duties as needed around the branch.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

•           Sells industrial, medical and specialty gases, welding supplies and related equipment to customers.   

•           Solicits sales with existing and potential customers and handles all associated paperwork to document those sales, quotes or other information which may need recording for future reference.   

•           Arranges for delivery of cylinders and hardgoods and maintains showroom displays.  

•           Assists customers with merchandise and loading and unloading cylinders.  

•           Demonstrates use of equipment and advises customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.   

•           Establish and maintain good customer relations and answers customer questions.   

•           Communicate in person and on the telephone with customers, providing information on cost, ordering and delivery times.  

•           Monitor customers needs and work with them to maintain proper hardgood and cylinder levels to minimize or eliminate emergency deliveries.   

•           Check accounts receivable status of accounts; talk with the salesman or credit department about past-due accounts and contact customer regarding payment as well as collect money as required.  

•           Ensure all required paperwork is accurately completed; including coding, costing and pricing.   

•           Maintain neat, clean and professional personal appearance.   

•           Coordinate with purchasing department any product shortage or outages.   

•           Ensure all administrative and accounting related procedures are strictly observed.   

•           Ensure all safety rules are strictly observed.


•           Additional duties as required:  This job description should not be construed to imply that these requirements are the exclusive standards of this position.  Incumbents are expected to follow any other reasonable instructions, and perform any other related duties, as may be required by their supervisor.  Performance of this job in a safe manner and in keeping with established Airgas policies is a condition of employment.

QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements

•           High school diploma or equivalent   

•           1+ years of Customer Service or Sales experience

•           Industry experience or related product knowledge as well as experience handling compressed gases preferred

•           Computer experience or basic knowledge in computer order entry system.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, sit and talk or hear.  The associate is occasionally required to walk; use hands to finger, handle, feel or use a calculator or computer; and reach with hands and arms.  The associate must occasionally lift and/or move up to 60 pounds and move more than 125 pounds with the aid of material handling equipment.  Specific vision abilities required by this job include close vision, distance vision and color vision.


High school degree or the equivalent and one to two years related experience and/or training or equivalent combination of education and experience.  Must be proficient in Microsoft Office products.


Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of the Company.


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical office machine parts.  The noise level in the work environment is usually moderate.

Monday – Friday workweek, competitive salary and full benefits package including medical, dental, vision, life insurance, 401K, employee stock purchase plan, tuition reimbursement, paid vacation, holidays, sick days, short and long term disability.


EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability

Job Snapshot

Employment Type Full-Time
Job Type Sales
Education High School
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 9201
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Counter Sales

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