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PLAYER SERVICES CASHIER
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PLAYER SERVICES CASHIER

Job Description

Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.

Your daily responsibilities include:
  • Responsible for fostering a fun environment
  • Responsible for being a gracious host to all guests and co-workers
  • Responsible for promoting a positive influence in the community and participating in company-sponsored events
  • Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program
  • Maintains balanced cashier's station
  • Process cash transactions for gaming customers and employees (Includes cashing TITO tickets, personal checks, travelers checks, exchange currency and processing cash advances)
  • Be knowledgeable and comply with Title 31 regulations
  • Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all gaming promotions
  • Works the main bank as assigned
  • Answers phone calls with proper phone etiquette
  • Complies with state, company, department policies and regulations
To be successful in this position it will require the following skill set:

Job Requirements

  • Must have an outgoing, energetic and enthusiastic attitude
  • Must enjoy hosting others
  • Must be comfortable initiating conversations and creating a fun environment with our guests
  • A minimum of 21 years of age
  • High school diploma or equivalent
  • A minimum of one year of cashiering and experience and/or money handling experience. 
  • Able to promptly and accurately follow instructions given by Supervisor or Manager
  • Must qualify for licensing by Ohio Gaming Commission
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with:

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job Snapshot

Employment Type Part-Time
Job Type Customer Service, Professional Services, Admin - Clerical
Education High School
Experience Greater than 15 years
Manages Others Not Specified
Industry Entertainment, Hotel - Resort
Required Travel Not Specified
Job ID 2014-19919
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PLAYER SERVICES CASHIER


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