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Sr. Systems Support Engineer

Sr. Systems Support Engineer

Job Description

Job Summary

The Senior Support Engineer  will work in a highly collaborative fast-paced environment with other skilled technology professionals to support/optimize the existing application stack as well as working to scale the environment with open source solutions.

 

Essential Functions and Responsibilities


•         Provides a deep understanding of Linux, and how to scale for high volume/low latency environments.


•         Understanding of the challenges to be faced when building highly scalable systems.


•         Proven track record of operational troubleshooting in a time sensitive context.


•         Manage third party application and support paths.


•         Identify performance bottlenecks and opportunities for improvement.


•         Execute tests to measure performance, develop conclusions and set performance goals based on the results.


•         Work with Development to  architect and implement appropriate application monitoring.


•         Knowledge of automated deployment and source control/release management tools.


•         Experience with shell scripting and preferably Java.


•         Experience with NGINX and SSL/TLS optimization at scale.

 

Puppet and Chef experience highly desirable.

Job Requirements

Knowledge, Skills and Abilities


•         Expert level in Linux.


•         Strong communication and interpersonal skills.


•         Expert level in scaling and optimization.


•         Expert knowledge of NGINX. Ability to participate in 24/7 on-call rotation.


•         Ability to maintain a professional demeanor under stress.


•         Expert knowledge of scripting and preferably Java.


•         Ability and experience debugging a JVM.


•         Ability to work collaboratively with cross-functional teams


•         Ability to operate efficiently and effectively given limited oversight.


•         Ability to learn and investigate new areas independently.

 

Experience and Education


•         Minimum of 5-7 years experience in Systems Administration/Architecture or Devops.


•         At least 3 years in a high volume/ high availability environment.


•         Proven track record of being a change agent.

Job Snapshot

Employment Type Full-Time
Job Type Engineering, Information Technology
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Consumer Products, Computer Software
Required Travel Not Specified
Job ID 14-0568
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Sr. Systems Support Engineer


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