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Patient Access Rep - PRN
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Patient Access Rep - PRN

Job Description

Performs all functions necessary to maintain the efficient workflow of all front office receptionist duties.  May be assigned to variable front office areas including appointment scheduling, insurance verification, and medical records.  Works cooperatively as a team and demonstrate behaviors of trust and respect toward others including clinical, resident/faculty physicians, hospital associates and management.

Job Requirements

A. Greet all patients as they arrive in a friendly, courteous, and professional manner.
B. AIDET will be used at all times.
C. Prepare charts for clinic prior to the visits with all required forms.
D. Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service.
E. Show concern for patient problems and ensure comfort of the patient while waiting to be registered or seen by the provider.
F. Document in the computer system all necessary demographic, insurance, and financial information.
G. Compile or retrieve scheduled reports from computer system.
H. Collect co-payments, or co-insurance. Advise patients/guarantor as to their liability, and coordinate with the Cashier to obtain payment in full, or secure payment arrangements in keeping with clinic policy.
I. Identify indigent patients and arrange for referral per clinic policy and procedure.
J. Be prepared at all times to perform any job related to the pre-access/registration process.
K. Demonstrates competence to perform assigned responsibilities in a manner that meets the age-specific and developmental needs of members served by the department.
L. Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age specific and other developmental needs of each member served.
M. Perform other duties as assigned.






Requisition Number: 30012101

Job Snapshot

Employment Type Part-Time
Job Type Health Care
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel Not Specified
Job ID 30012101
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Patient Access Rep - PRN


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