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Quality Manager

Quality Manager

Job Description

The Quality Manager is to deploy the Quality Plan at the operational level in conjunction with the Quality Assurance Manager and provide overall quality leadership to the organization. Be tenacious in driving the continuous improvement efforts throughout the operation in support of Quality Leadership, the Alpha Source Quality System and the Alpha Source Business System. Provide support in Quality Leadership to customers, suppliers, partners and the support service functions of the organization. This position also manages the Quality Assurance strategy of the organization to facilitate continuous production of products consistent with established industry standards, government regulations and customer requirements. 


  • Develop and implement a Quality organizational structure capable of supporting the strategic initiatives of the division.
  •  Provide Quality interface and expertise between the operation and its customers. This includes the complaint management system and the corrective / preventive action process related to customer issues – with feedback to the division and the coordination of customer visits and audits.
  • Partner with leadership relative to the Quality Assurance activities of the operation as well as provide Quality interface, expertise and support to the organization’s suppliers and partners.
  • Provide expertise in Quality Assurance and process improvement tools and methods to the other functions of the organization to support them in their continuous improvement activities to insure compliance with the policies of the Quality System.
  • Participate as an equal member of the leadership team, all of whom are responsible for the advancement of the quality goals and objectives of the organization to insure the quality and effectiveness of the product and processes utilized in the plant.
  •  Lead the initiatives of the operation in the development, implementation and improvement of the appropriate Quality Management Systems throughout the organization, with all the documentation required.
  • Oversee and/or lead the internal Quality System Audit program for the organization and manage the corrective action system in conjunction with the management review process.
  • Develop, gather and analyze key organizational quality metrics related to the Balanced Scorecard and perform periodical reviews to evaluate trends and results and establish action plans to provide the necessary improvement at an operational level.
  •  Develop and analyze statistical data and product / process specifications to determine present standards and establish proposed quality and reliability requirements for the finished product.
  • Manage the performance and provide career development opportunities to all the employees within the quality function of the organization.
  • Identify, design and/or implement quality assurance training programs for key personnel in conjunction with the Alpha Source Quality System to satisfy the needs of the organization.
  •  Lead and direct the Quality team in deployment of ISO Express and drives continuous improvement and cost out initiatives.
  •  Manage the budget of the Quality organization
  • Other duties as assigned

Job Requirements

  • Bachelor's degree from an accredited institution
  • A minimum of 5 years of experience in manufacturing, manufacturing engineering, product engineering or quality assurance.
  • Minimum 2 years of experience in quality engineering
  • A demonstrated knowledge of quality assurance and continuous improvement methods, approaches and tools, including strategic planning and project management.
  •  Proven track record of leading and managing quality initiatives that have resulted in improved productivity and reducing cost of non-conformance in a manufacturing setting.
  • Six Sigma, Lean Manufacturing, Project Management, Organizational Change Management, Quality Management System standards (i.e. ISO 13485, etc.), Interpersonal Communications and Leadership Skills Development.

Job Snapshot

Employment Type Full-Time
Job Type Health Care
Education 4 Year Degree
Experience Not Specified
Manages Others Yes
Relocation No
Industry Healthcare - Health Services
Required Travel Not Specified
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Quality Manager

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