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Kona - Greeter

Kona - Greeter

Job Description

Kona Alamo at the Keahole airport location has an exciting opportunity for a Full Time Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling customer needs as they relate to the overall rental process. Provides customer with appropriate vehicle selection as determined by the rental program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

  • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
  • Welcome members to the facility when they exit the bus or arrive on the lot.
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
  • Assist members with questions and concerns to minimize counter visits.
  • Communicate customer service issues to management.
  • Ensure that hangtag information is completed correctly.
  • Maintain clean low mileage fleet mix requirements.
  • Maintain Ready Line for cleanliness.
  • Thank customer for their business.
  • Provide upgraded vehicles on request.
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled

  • Must have a High School Diploma or G.E.D.
  • Must have a current and valid driver's license
  • Must have satisfactory driving record in the last 3 years
  • Minimum of 1 year experience handling customer service functions
  • A minimum of basic level experience and understanding of a PC
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to work 40 hours per week: closing shifts including weekends and holidays.

Job Requirements

 

Job Snapshot

Employment Type Full-Time
Job Type Retail
Education Not Specified
Experience Not Specified
Manages Others No
Relocation No
Industry Retail
Required Travel Not Specified
Job ID 119257
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Kona - Greeter


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