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Customer Service Manager

Customer Service Manager

Job Description

  • Manage all provider service activities in accordance with the requirements in this RFP
  • Be the primary point of contact with the Department for activities related to provider activities
  • Report and resolve production issues timely and accurately
  • Oversee all Call Center activities

Job Requirements

  • At least five (5) years experience in managing the Provider and/or Member Services for a health care organization
  • At least two (2) years experience managing a call center
  • Bachelor’s is or at least four (4) years’ experience in the position
  • Required

Job Snapshot

Employment Type Full-Time
Job Type Health Care
Education 4 Year Degree
Experience Not Specified
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel Not Specified
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Customer Service Manager

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