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Inside Sales Rep - Ortho Tech

Inside Sales Rep - Ortho Tech

Job Description

Ortho Technology, Inc. is an international manufacturer and distributor of orthodontic products and a member of the Henry Schein Orthodontic Portfolio.  Since 1991, we have offered a comprehensive, innovative and unique product line that orthodontic professionals worldwide have come to trust.  Our customer/distributor base spans 100+ countries worldwide and as we continue to grow, so do our career opportunities. 

 

We are currently seeking a full-time Inside Sales Representative to join our Sales department in Tampa, Florida.

 

JOB SUMMARY:
 

Sells and builds relationships with customers via telephone, placing outbound sales calls and receiving inbound sales orders.  Responsible for

 
  • Increasing market share of OT products to new and existing customers within an assigned territory.
  • Meeting or exceeding all sales forecast objectives
  • Meeting or exceeding all Key Performance Indicators (“KPIs") and Company Quality objectives established for this position

ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:
 

Make contact with all customers and/or prospects in your assigned sales territory by telephone, identifying customer needs and sharing Ortho Technology’s value proposition (email and fax may be used to support phone efforts, as long as done so within policy guidelines), including:

  • Secure and place orders in ERP software, using sales order building techniques such as up-selling, cross-selling and suggesting add-ons with each order
  • Place outbound calls to solicit sales,.
  • Follow up on all sales leads within your assigned territory
  • Plan and document all calls in the CRM software, ensuring superior customer service through team awareness of customer needs and status of accounts.
  • Develop a strong, interactive and supportive relationship with other members of the Sales Team and Sales Management.
  • Offering suggestions and ideas for process improvement, helping to effect positive change.
  • Assisting customers with questions or problems by transferring calls to the appropriate company departments, ensuring customer needs are met.
  • Continuing education:
  • Continuously meet or exceed training requirements of the job, including product knowledge, sales techniques and industry information
  • Attend continuing education classes, as required 
  • Participation in special projects, including Tradeshow attendance and participation (when requested), and performance of other duties, as required.
  • In addition to the essential duties and responsibilities listed above, all positions are also responsible for:
  • Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.
  • Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

Job Requirements

EXPERIENCE:

1 to 2 years of previous telesales/ /customer service experience in a goal oriented, quota/commission based environment or 1-2 years’ clinical orthodontic experience with a desire to achieve sales success

SPECIALIZED KNOWLEDGE AND SKILLS:

  • Excellent communications, interpersonal and telephone skills. 
  • Ability to perform quality sales presentations to customers via telephone and demonstrate consistent sales closing abilities
  • Intermediate to advanced computer skills, including ability to type 40+ wpm
  • Strong and effective time management skills
  • 2nd language a plus

OTHER:

  • High School Diploma (minimum) (Associates/Bachelor’s Degree preferred)

Job Snapshot

Employment Type Full-Time
Job Type Sales
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel None
Job ID 10100
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Inside Sales Rep - Ortho Tech


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