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Contact Manager II
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Contact Manager II

Job Description


As the Manager of Branch Merchandising and Design, you are a member of PNC's Corporate Marketing organization of more than 200 professionals. You will be based in Pittsburgh, PA in One PNC Plaza where you will work within the Branch Environment, Digital Content and Branch Merchandising Marketing Center of Excellence. Your responsibilities include establishing and managing branch merchandising and design standards to achieve consistent and desired experiences, managing a dashboard to report upon criteria and results, providing leadership in the best practices in retail/exhibit/experiential design, among others. You will report to a Group Manager and will supervise two direct reports.

Your hours will be from 8:00 am €' 5:00 pm Monday through Friday. Within the day, activities will vary, with a pace set by construction/project deadlines, agency schedules and regular meeting cadences with internal and external partners. In your role, you will draw upon your ability to build strategic work relationships, strong written and verbal communication, ability to develop and present effective presentations to group audiences, defining and solving complex problems and basic financial analysis/reporting. PNC's commitment to leadership in providing an exemplary customer experience means you will always be at the leading edge of retail design.  All the while, you'll enjoy access to senior PNC professionals and social advantages of working among peers.

The successful candidate will have the following qualifications:


  • Bachelor's degree in Marketing, Communications, or Business Required, MBA preferred

  • 7+ years marketing experience

  • Strong written and verbal skills.

  • Ability to develop and present effective presentations to group audiences.

  • Strong computer skills.

  • The ability to Build a Successful Team

  • The ability to Build Partnerships

  • Coaching and Developing Others

  • Create Compelling Communication

  • Customer Focus

  • Driving for Results

  • Empowerment / Delegation

  • Formal Presentation

  • Innovation

  • Strategic Decision Making

Job Requirements



Job Snapshot

Employment Type Full-Time
Job Type Marketing
Education 4 Year Degree
Experience Not Specified
Manages Others No
Relocation No
Industry Banking - Financial Services
Required Travel Not Specified
Job ID 183565BRCBP
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Contact Manager II


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