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Production Support Analyst Job
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Production Support Analyst Job

Job Snapshot

Employment Type Full-Time
Job Type Information Technology, Manufacturing, Professional Services
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 91147

Job Description


Production Support Analyst-91147

Description

Every day, the people of TSYS® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are 'People-Centered Payments', and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere — and for yourself — TSYS may be the right place for you.

We are seeking a Production Support Analyst to support various areas of the processing environment by automating processes, troubleshooting problems with various internal departments, and configuring and maintaining software platforms within our primary, secondary, and certification environments.

Responsibilities:

- As a member of a team, conduct software component installation and monitoring within a 24/7 Production Environment
- Analyst and recommend requirements and improvements of current application and systems platforms
- Maintain and create documentation via an internal Wiki which details aspects of the NetSpend processing environment
- Follow strict procedural information to affect Application and OS patching
- Participate in 1st level 7x24x365 support for mission-critical server systems; there will be a need to periodically carry an on-call pager within an 8-week rotation (1 week on, 7 weeks off)

Job Requirements



Skills/Education/Experience:
- Familiarity with working within an Enterprise level of Linux and Windows
- Must be detail oriented and able to maintain quality during procedural activities
- Ability to adhere to NetSpend procedures for data handling
- Able to effectively navigate and effect change within a Unix shell environment
- Ability to execute pre-existing SQL scripts to query and modify data within a database preferred
- Must possess basic conceptual understanding of processing and health checking within a Linux or Windows operations system environment
- Ability to follow precise instructions to affect systems changes and/or testing
- Willingness to learn and improve upon current procedural operations
- As provided in NetSpend's Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws

Job: Production
Primary Location: US-Texas-Austin
Organization: NetSpend Corporation
Schedule: Full-time
Job Posting:
Unposting Date:
Recruiter: LaVonne Sheets
View More Job Details

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Production Support Analyst Job


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