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IT Business Analyst

IT Business Analyst

Job Description

IT Business Analyst


- Location: Jacksonville, FL

- Type: Full time, permanent position with full benefits

- Industry: Software

- Other: We are looking to interview and hire as soon as possible


- Document IT strategic planning through models, diagrams, and presentations using tools such as Excel, Visio, SQL, and PowerPoint

- Develop and maintain IT roadmaps utilizing swimlane diagrams, Gantt charts, and similar tools

- Partner with IT and the business to support the documentation and maintenance of IT policies, practices, and procedures

- Engage with IT process owners to understand process steps, draft procedures using MS Visio, MS Word, etc.

- Engage policy and procedure owners as necessary to ensure deadlines are met, approvals obtained, guidelines followed, and repository / system of record are up-to-date

- Coordinate execution of control mechanisms and testing against technical procedures via requests to technical owners

- Ensure controls are being executed timely and accurately, that they are documented in the repository system with required artifacts (SharePoint & Service Now).

- Analyze IT process challenges to formulate practical solutions through use of software, analytical tools and techniques, business process knowledge, technical knowledge, and general common sense

- Help promote others to follow and conform to applicable policies, procedures and processes

- Manage and organize IT related meetings, prepare meeting agendas, and record and maintain meeting minutes

- Foster relationships and engage in regular communications with IT, vendors, and corporate customers

- Consistently deliver quality services regarding important issues / priorities and deadline-sensitive information

- Execute and facilitate improvements to resource management including license management, audit support, training, and entitlements

For immediate consideration, please send resume to

Job Requirements


Job Snapshot

Employment Type Full-Time
Job Type Information Technology
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Computer Software
Required Travel Not Specified
Job ID BHJOB6615_265662
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IT Business Analyst

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