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Billing/Order Entry Specialist

Billing/Order Entry Specialist

Job Description

Financial Additions has partnered with a global leader in search of a Billing-Order Entry-Specialist.

Duties & Responsibilities:





Conducts outbound calls to specific low-volume accounts





Process orders received via fax, e-mail and phone on a daily basis and provide confirmation when requested





Process tickets through the ERP System selecting the appropriate carrier ensuring timely delivery





Communicate with various internal departments on a regular basis for customer/product related issues, including backorders, emergency shipments, customer account status, invoices, returns processing etc.






Maintain accurate information regarding backorders





Responsible for providing customers and clients with accurate answers to questions and complaints regarding shipments and services in a courteous manner and escalates issues to the appropriate person as required.





Responsible for customer account setup and customer file maintenance

Qualifications & Requirements:





Knowledge of Microsoft Word, Excel and inventory management system





Call center or healthcare account management experience is preferred.





Bilingual Spanish candidates are a big ++





Must have at least 2 years of related experience

Job Requirements

 

Job Snapshot

Employment Type Full-Time
Job Type Accounting
Education Not Specified
Experience At least 1 year(s)
Manages Others No
Industry Healthcare - Health Services
Required Travel None
Job ID BHJOB2688_11697
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Billing/Order Entry Specialist


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