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Retail Leadership Development Program Various Locations 1QTR14

Retail Leadership Development Program Various Locations 1QTR14

Job Description

The multi-faceted Retail Sales Leadership Program provides participants with training and experiences that will prepare them to step into retail management positions and launch a promising, progressive career with the skills and confidence that ensure success. Core components of the program which is conducted in Atlanta at AT&T’s wireless division headquarters, include:
  • Intensive 12 month focus on developing leadership, management and coaching skills
  • Classroom training and practical, hands-on assignments - both individual and team-oriented
  • On-site, in-store rotations interacting and learning from our very best retail experts
  • Includes working in a retail store for 6 weeks so you are fully prepared when you graduate from the program!
Once you graduate, you will be placed in a retail store location. There, your responsibilities will be to:
  • Develop and lead a professional retail sales team to ensure achievement of store/kiosk revenue targets, operational goals and 100% customer satisfaction.
  • Supervise the overall daily operation of a store including hiring, coaching, disciplining, and scheduling of employees to ensure cost effective and quality Store Operations.
  • Ensure customer satisfaction.
  • Maintain inventories at adequate levels, promote sales, and maintain the appearance of the store.
  • Complete accounting and paperwork associated with cash receipts and prices and conduct physical inventories.
  • Meet assigned sales performance and profitability criteria.
  • Set appropriate individual performance standards for the store/kiosk in line with national standards.
  • Develop, implement and monitor a store prospecting plan to increase sales.
  • Facilitate and participate in weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire team to achieve results.
  • Establish and monitor store/kiosk work schedules and staffing issues to effectively manage payroll expenses.
  • Exhibit a high level of leadership presence within all aspects of the business and other internal departments.
  • Effectively manage profit and loss responsibility for store/kiosks and protect company assets.
  • Analyze various business reports for trend analysis and strategic planning purposes.
You will be responsible for all functions of the retail store/kiosk to include sales, customer service, inventory, and technical troubleshooting. You will maintain internal visual merchandising and in-store displays and ensure store appearance meets company standards at all times. You will analyze transactions to continuously find methods to simplify procedures, improve processes, and maximize resources.

Required Qualifications:
  • Must be pursuing or have completed a Bachelor's degree

  • Demonstrated leadership abilities
  • Strong written and verbal communication skills
  • Excellent interpersonal skills
  • Applicants must have unrestricted right to work in the US on a permanent basis
  • Willingness to relocate to Atlanta, GA for duration of program and travel to markets as needed
  • Willingness to relocate anywhere within AT&T’s U.S. coverage area upon completion of the program based upon current business needs
  • Ability to pass a criminal background check and drug test
  • The successful candidate will be able to perform the following with or without reasonable accommodation:
    • Ability to work flexible hours, including evenings, weekends and holidays upon graduation of the program
    • Ability to operate a personal computer, wireless equipment, copier and fax
Desired Qualifications:
  • Undergraduate degree emphasizing Business, Retail Management or Marketing
  • Prior retail or customer service experience
  • 3.0 or higher grade point average
  • Experience leading at least two different organizations on campus


Retail Leadership Development Program Various Locations 1QTR14

Job Requirements


Job Snapshot

Employment Type Full-Time
Job Type Information Technology
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Telecommunications
Required Travel Not Specified
Job ID 1379740
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Retail Leadership Development Program Various Locations 1QTR14

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