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Crew Member - Dunkin Donuts - Philadelphia Int'l Airport

Crew Member - Dunkin Donuts - Philadelphia Int'l Airport

Job Description

Reports to: Supervisor

Department: Store Operations

Classification: Hourly

Division: All Divisions

Job Summary:
Provide excellent customer service and maximize sales by assisting in the daily operation of the store.

Job Responsibilities:

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Job Requirements

Must be able to fluently speak/read English

Capable of counting money and making change

Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies: :

Guest Focus - anticipate and understand guests' needs and exceed their expectations.

Passion for Results - set compelling targets and deliver on commitments.

Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.

Job Snapshot

Employment Type Full-Time
Job Type Retail
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Retail, Food
Required Travel Not Specified
Job ID US-Hudson3232
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Crew Member - Dunkin Donuts - Philadelphia Int'l Airport

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