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Job Description

Ref ID: 02750-115876

Classification: Business Analyst

Compensation: $30.00 to $35.00 per hour

We have an IMMEDIATE open job for an IT OPERATIONS ANALYST for a client in Parsippany, NJ with at least two years of experience in an IT Operations role with a strong understanding of Windows platforms, Cisco networking and telephone, and VMware. You will provide monitoring, problem management processes, and reporting of all events on a daily, weekly and monthly basis. The Analyst will also analyze and organize all reports that will provide value to support and development groups. Responsibilities: You will maintain Operations Center service level commitments with specific emphasis on alert management, process flow, problem management, incident management, communication, customer service, and system and application reliability. This position will also maintain and document new and existing processes and procedures. The Analyst will perform monitoring, deployment, and support activities for the production ecommerce environment while maintaining business partnerships with outside service providers and internal groups. This position requires shift rotation and weekend work as it is a 24x7 operation. If you are interested, please email your resume to [Click Here to Email Your Resumé].

Job Requirements

Qualified candidates must have at least 2 years experience in an IT operations role with a strong understanding of Windows platforms, Cisco networking and telephony, and ESX VMWare. IBM iSeries experience is a plus. Strong background in monitoring and technical automation tools required along with the ability to build and maintain partnerships within IT. Excellent analytical and problem solving skills with strong verbal and written communication abilities are required. Demonstrated project planning skills is a plus.

With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.

Robert Half Technology is an Equal Opportunity Employer. In 2014, our company once again was named to FORTUNE® magazine's list of "World's Most Admired Companies." (March 17, 2014).

Apply for this job now or contact our branch office at 1.800.793.5533 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Job Snapshot

Base Pay $30.00 - $35.00 /Hour
Employment Type Full-Time
Job Type Engineering, Information Technology, Design
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Computer Hardware, Computer Software
Required Travel Not Specified
Job ID 02750-115876
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