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Senior Systems Engineer

Senior Systems Engineer

Job Description

Elsevier is the world's leading provider of scientific, technical and medical (STM) information, tools and resources. A global company based in Amsterdam, Elsevier partners with scientists, researchers, healthcare providers, educators and decision-makers in academic institutions, governments and corporations to help them find, evaluate and use information. Our breadth of content is unparalleled, spanning virtually every STM field in the world and includes such distinguished brands as Gray's Anatomy, The Lancet and Cell. Using innovative technology, we deliver our content through tools that help our customers be more productive and successful in their work. ScienceDirect delivers the worlds' leading journals electronically to over 11 million readers in 200 countries. And physicians in 95 percent of teaching hospitals rely on MD Consult to get critical information that can save lives. Elsevier employs over 7,000 people in more than 70 offices worldwide. We are an employer of choice, attracting and developing talented and creative people who thrive in a challenging and fast-paced environment. We offer an excellent compensation and benefits package as well as a real opportunity for career growth in a growing organization. Elsevier is an Equal Opportunity/Affirmative Action Employer.

Sitting within the Application Support team and reporting to the Application Support Manager we require a Senior Systems Engineer to actively support high-availability, high-performance customer facing applications such as Science Direct, SCOPUS and HESI, a suite of products, including exams, to help students prepare for their board exams (most commonly the NCLEX exams for nursing).
Based in Dayton, Ohio you will accountable for supporting and troubleshooting complex systems using dumps, traces or other diagnostic aids. You will be accountable for recommending and changing system parameters or configuration variables to improve overall system performance, and will own the accountability for communication, documentation and awareness for the team for critical functions and applications.

Job Requirements

From you we would like to see proven experience of incident management in a similarly complex environment. You will have demonstrable experience in fixing and resolving issues by taking a root cause analysis approach.
The successful candidate will also bring experience of having recently supported Windows-based production environments,  IIS and/or .NET systems and you will have the ability to work in a highly technical team, to add value to that team environment and will be comfortable in occasionally being required to be ‘on-call’.
You will also be comfortable in communicating issues to various levels of technical experience and roles within the business. If you have experience in working with the VMWare or Cloud systems then that is a real plus.

Job Snapshot

Employment Type Full-Time
Job Type Engineering, Information Technology
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
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Senior Systems Engineer

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