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Patient Care Coordinator

Patient Care Coordinator

Job Description

Dental Associates of Wisconsin, founded in 1973 has grown into an organization of over 700 staff members providing quality dental care at ten locations including Green Bay, the Fox Valley, Fond du Lac, the Milwaukee area and Kenosha.  
Dental Associates provides complete family dental services, both general and specialty dentistry, treating our patients’ dental health needs throughout their lives- with a focus on excellent care that is affordable, accessible and personalized.
Our patients are satisfied and loyal and have recognized our outstanding service by voting us the “Best of the Valley' in the Appleton market for the past 5 years and the “Best of the Bay' in Green Bay for the past four.  And, we’ve been awarded “Best Place to Work' titles from the Kenosha Area Chamber of Commerce and the Fond du Lac Reporter’s “Reader’s Choice' program.  

Job Description

  • The Patient Care Coordinator is the patient's first contact and contributes to the business success of Dental Associates through effective interpersonal communication; resulting in accurate data collection, processing, record entry and Total Patient Satisfaction
  • This position works directly with patients on the telephone or in person, constant interaction with co-workers, dentists, insurance providers and managers/supervisors
  • Regular contact with the Dental Associates insurance verification, billing departments and administrative assistant
  • Occasional contact with team members from other Dental Associates facilities

Job Requirements

  • High school graduate or equivalent
  • Dental or insurance experience strongly preferred
  • Overall knowledge and understanding of dental terminology a plus
  • Bilingual capabilities preferred
  • Candidates with prior phone-service/ call-center experience encouraged to apply

Several openings are available at our locations throughout Milwaukee, Racine and Kenosha.  When you apply, you will be asked to select the location(s) that you are most interested in.

    Job Snapshot

    Employment Type Full-Time
    Job Type Health Care
    Education High School
    Experience Not Specified
    Manages Others No
    Industry Healthcare - Health Services
    Required Travel Not Specified
    Job ID WM-JHN3TV728537NGY48WH
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    Patient Care Coordinator

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