This position will be assessed based on achievement of the following elements of performance:
Attainment of goals/standards for this position; Dependability (Appropriate use of time and resources, including but not limited to phone use, attendance, promptness, funds or asset use; Customer service/sensitivity (of internal and external customers); Teamwork.
Other additional elements of performance will impact this position and will be provided by the supervisor of this position.
Required Education and/or Experience:
Bachelor's degree in insurance or related field and/or three (3) years’ minimum commercial lines underwriting experience or equivalent industry experience.
Required Knowledge, Skills, and Abilities:
Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, employees, agents, and vendors.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, circumference, and volume.
Ability to project a warm and friendly manner in all business contacts and maintain a professional relationship with fellow workers, agency contacts, and the general public.
Functions generally performed in an office environment. Must be able to work as a team member to solve problems and exchange information. Extensive daily telephone contact with agents/brokers, marketing personnel, rating bureaus, and insureds.
Sedentary position which involves sitting and keyboarding, talking and hearing, some walking, lifting (10 lbs. or less), carrying, kneeling and bending. Specific vision abilities required include close and distance vision and ability to adjust focus. Some travel and overnight-out-of-town stays may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.