Solution/Business Architect
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Company Overview

Since 1986, Sutherland Global Services® has grown and expanded operations into 14 different countries. We have established ourselves as an industry leader in Business Process Outsourcing (BPO), and our robust client list of several Fortune Top 50, Top 500, and Top 1000 clients is a testament to our trust within the industry and ability to build long-lasting relationships. We have generated over $3.5 Billion of Value-Added Revenue for our clients and currently process 45 million client customer transactions per month. Sutherland Global Services has been the largest job creator out of all of the Inc. 500 list for the past 3 consecutive years. We pride ourselves on investing in our employees with our LEAD program that develops our own people to achieve even more. We provide the opportunity to take classes while on the job and participate in first-hand learning experiences to hone skills in leadership, management, and business. We are committed to our employees and take every opportunity to support their goals to grow within the company. We value all input from all levels of our organization. We know that anyone is capable of a great idea and we foster those ideas with our ECHO Surveys. They provide employees with a forum to tell us where we're doing well and where we can do even better.

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Job Overview

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Job Description

Sutherland Healthcare Solutions is in need of an experienced Solution/Business Architect to join our dynamic team. If you are a self-motivated, team-oriented and career-oriented person who seeks to achieve a high level of success then do not miss this opportunity!  Our industry-leading benefits are just one way that we invest in our team to enhance your phenomenal career opportunities at Sutherland Healthcare Solutions.


Job Description:

  • Overall 10+ years software development experience
  • Healthcare Domain (Provider) experience
  • Requirement Analysis and documentation
  • Should have knowledge of healthcare integration standards
  • Should have knowledge of US healthcare regulatory requirements
  • Good understanding of overall healthcare market and business flows
  • Should have experience in managing provider clients
  • Desirable to have experience in ACO solutions

Job Requirements


  • Excellent written and verbal communication skills are a must
  • HIS Product implementation (NextGen) experience


Our ideal candidate is self-motivated, flexible, team-oriented, organized and prompt. We’re looking for someone who will be here, on time, for every shift, ready to succeed in a fast-paced work environment.


If this sounds like you, don’t hesitate!

Apply Now >>
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My name is Trevor, and I have been a dedicated Sutherland Global Services employee since 2007. When I came to this organization I was looking for a career, and that's what I found.

From day one, Sutherland Global Services has coached and nurtured me towards the leadership goals that I seek. My managers have recognized my desire to achieve and have paved the path through career development classes, and allowing me hands on involvement in the managerial processes surrounding me. Sutherland Global Services provides a fantastic environment to foster my development, and many, many opportunities to take a hold of my career and steer it where I want to go.

My name is Kara and I have been with Sutherland for over 4 years. I started with Sutherland supporting customers with premium technical support and quickly advanced to a Team Leader.

I began supporting one of Canada's leading telecommunication companies and made sure that our team maintained the highest level of quality.

When the opportunity came about to become a trainer, I couldn't resist, Sutherland provided me the opportunity to try different career opportunities and gave me the support I needed to advance through and find the job that best complemented my personality, my talents and my passion for teaching.

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  • Solution/Business Architect @ Sutherland Healthcare Solutions