Automotive Warranty Clerk

Job Description

Warranty Administrator  

Job Description 

Warranty Administrators make sure the dealership is paid for warranty work by preparing, submitting and following up on claims. As with all positions within dealerships, warranty administrators are expected to uphold the highest ethical standards. 

The duties of a Warranty Administrator include:


  • Processing all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor.
  • Keeping abreast of all factory recalls and announcements.
  • Arranging for parts to be shipped to the factory or distributor and resubmitting all rejected claims promptly.
  • Follow up on outstanding claims.
  • Reconciling all warranty receivables and working with the accounting department to obtain payments.
  • Keeping track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed.
  • Maintaining all service and customer records as required by the warrantor.

Job Requirements

Job Requirements

  • Previous experience as a Warranty Administrator/Clerk at an auto dealership, Chrysler experience preferred
  • Experience with automotive parts (identification, inspection, classification of component groups, etc.) and overall automotive vehicle knowledge.
  • Good computer skills along with excellent verbal and written communication skills.
  • Flexibility to work extended hours, evenings and weekends to achieve their goals.
  • High school diploma or equivalent; additional coursework in business, mathematics and computers preferred
  • Successful reference check (please note all applications will be kept confidential and current employer will not be contacted until given consent by applicant prior to offer)

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Job Overview
Company » Chrysler - Mopar
Employee Type » Full-Time
Industry » Automotive - Motor Vehicles - Parts
Job Type » Automotive
Customer Service
Location » Jacksonville, FL (map it!Map it!)
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  • Automotive Warranty Clerk @ Chrysler - Mopar