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Company Overview

Working at Denny’s, you can make a guest feel amazing, and get paid doing it. You’ll earn excellent money and be eligible for benefits like flexible schedules, performance-based raises, paid vacations, discounts on meals, and a 401K savings program. You will have opportunities for personal and professional growth, and our training programs are the best in the industry. Whether you’re looking for a full time career with potential for advancement or just a part time job to make some extra cash, we’re open to that.

A Denny’s restaurant is always busy but you’re never alone; you’re part of a team. People are our most important asset. We trust and support each other, working together for the greater good. We recognize that success will only be achieved through the contributions of ALL and we empower each other to accomplish great things. Together, we will celebrate our successes.

We are the classic American diner… and proud of everything that means!

Job Description


Accountability

Reporting to the Multi-unit Manager (MUM), the General Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. 

 

Additional responsibilities include focus on employee selection, retention, continuous operational improvement and a strong commitment to hospitality and guest satisfaction.  General Managers must have a strong commitment to guest satisfaction

Key Business Areas

A “Key Business Area” is an area of performance in which the General Manager must be successful to meet their accountabilities. Successful results in Key Business Areas are supported by the following behaviors or actions:

 

  1. Prepares and interprets financial and operational reports and schedules, analyzes data and develops solutions to ensure operating goals are achieved
  1. Directs restaurant operations with responsibility for guest service, brand standards execution and employee training
  2. Achieves controllable profit and flow thru goals by overseeing all controllable costs and taking the appropriate corrective action to achieve the desired result
  3. Attracts, hires, onboards and retains the best hourly talent to meet staffing requirements and guest service standards
  4. Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts
  5. Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms
  6. Works to create and maintain an enjoyable and respectful environment for our guests and employees


Job Requirements

Position Qualifications

 

Minimum of 3 years’ experience in restaurant, hospitality or retail management, additional operations and/or leadership experience strongly preferred

 

Associate’s or Bachelor’s degree preferred

 

Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization

 

Ability to communicate effectively, both orally and in writing, in the English language

 

Possesses basic math skills (add, subtract, multiply, divide)

 

Places a value on diversity and shows respect for others

 

Proven ability to problem solve and handle high stress situations

 

Ability to work weekends, holidays, evenings and additional shifts as needed

 

Available to travel, to include occasional overnight

 

Has reliable transportation in order to meet banking obligations

 

Must be able to pass a thorough background screening and drug test

 

We are constantly looking for terrific people. If you have a passion for great food and great service, come on in. We’ll accept your application day or night… we’re always open!
Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome. Open means so much more to us than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.

Denny’s® is the most recognized name in family dining providing good food and service for more than 55 years. With approximately 1,600 restaurants across America and system-wide sales of more than $2 billion, Denny’s is the largest full-service family restaurant chain in the United States. There are approximately 21,000 employees at Denny’s company restaurants.

Denny’s is an Equal Opportunity Employer / Drug Free Workplace

Where allowed by law, Denny's conducts criminal background checks. A criminal conviction is not an automatic bar to employment.

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