Work At Home - Customer Service Representative - With Benefits

Austin , TX
Posted: 10/1/2014

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Job Description

Work At Home - Customer Service Representative

Your future is calling….Answer Now.

We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.

Where Are We Hiring?  We are currently hiring in 35 states (see full list of locations on our website).
This particular job requisition is only for TEXAS residents.  If you are not physically residing in Texas, do NOT apply to this requisition.  Please visit our website and apply to the appropriate state requisition.  We appreciate you applying to only ONE state requisition. 



Exactly what do we do?  We provide excellent customer service on behalf of our clients.  When you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys customer service agent – answering that call on behalf of one of our clients.  Through our Convergys Anywhere program, we actually hire home based customer service agents!  We are currently hiring in 35 states (see locations on our website).

We are actively hiring for Customer Service, Sales & Service, and Technical Support Representatives.  We invite you to apply online (www.convergysworkathome.com).  During the application process you will be asked to identify which of these positions most interests you.  Your qualifications and experience will be reviewed as part of the evaluation process.

Job Requirements

Minimum Requirements/Additional Info:

• High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales & Service position). 
• We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process. 
• A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. 
• They will need to be a “people person" who enjoys talking and assisting others. 
• We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. 
• Schedules vary and will be discussed during the interview. 
• Great benefit options including: medical, dental, 401K, and tuition reimbursement.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. 

To learn more, view technical requirements and apply, visit: www.convergysworkathome.com

Job Snapshot

  • Employee Type: Full-Time
  • Base Pay: N/A
  • Other Pay: Paid Training and Benefits
  • Industry: Internet - ECommerce
    Retail
    Telecommunications
  • Education: High School
  • Experience: At least 1 year(s)
  • Manage Others No
  • Relocation: No
  • Required Travel: Not Specified
  • Job ID: 139438

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Every great future has a beginning.

For anyone who dreams of a successful career, there's a beginning - a point at which you choose which path to take. For many, and possibly you, Convergys is that beginning. We have the privilege of leading a team of talented and motivated professionals working in locations all over the world, united by a common goal: helping our clients maintain exceptional relationships with their customers. This focus on relationships isn't simply a service we provide - it's the foundation for how we work together, value our team members and invest in our communities

Learn More

careers.convergys.com

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